Ivy Grace Buenafe

Shopify:  

• Can do anything-manage account, process orders, contact suppliers, bulk csv order processing etc  
• Can maintain Shopify Account Easily

Amazon:  

• Customer service (email and phone)  
• Maintain Metrics (Above Average)  
• Product Listing with FBA & Dropshipping  
• Process Returns & Refunds

My Call Center Experience Jobs:  

• Inbound  
• Outbound  
• Customer Service  
• Billing Support  
• Schedule Appointments  
• Technical Assistant

Customer Service Experiences:  

• Answering customers in Amazon  
• Calling Suppliers and Carrier in Amazon  
• Customer Service on any other business related tasks  
• Prequalifying Prospective Leads  
• Calling business owners to ask for email address

Data Entry Jobs:  

• Copying Financial Transactions of a business from online bank transactions and consolidate them in an excel file in order to create financial reports etc  
• Data entry of patient files  
• Any other data entry related jobsAmazon USA Seller Account  
• Product Outsource  
• Import and Export- deal with suppliers and shipments  
• Managing seller accounts  • and many more....

Companies I worked with:  

• Next Level (Bacolod City Philippines)  
• Panasiatic Call Center Solutions (Bacolod City Philippines)  
• Transcom Worl Wide (Bacolod City hilippines)  
• I Dial U (Homebased Telemarketer)  
• Virtually Incredible (Homebased Realstate)