Ivy Ebbat

IVY C. EBBAT 328 San Joaquin Ext. Sto. Domingo Angeles City, Pampanga--To be able to contribute my knowledge and abilities to the company and at the same time learn more especially in dealing with other people. EXPERIENCE: SUTHERLAND – Berthaphil II Compound, J. Abad Santos Ave., CSEZ, Clark Pampanga Iron Mountain – Consultant – October 12, 2015 – Present       Taking outbound and inbound calls Sending emails to different companies/departments Collecting payments Sending invoices Assisting customers with their queries Assisting customers in processing their payments IQOR – Bldg. 36 & 37, Berthaphil II Compound, J. Abad Santos Ave., CSEZ, Clark Pampanga Fingerhut - Collection Specialist – January 2013 – September 2015      Taking outbound and inbound calls Collecting payments Offering payment plans Assisting customers with their queries Assisting customers in processing their payments TGEG (True Green Energy Group) – Philexel, CSEZ, Clark Pampanga Marketing Representative – January 2010 – January 2013    Taking outbound and inbound calls Offering stocks especially to retired individuals who are willing to invest Generating monthly leads SKILLS:     Computer literate. Ability to deal with irate customer using excellent interpersonal communication skills. Understand new concepts easily. Ability to handle stress. EDUCATION: MT. CARMEL COLLEGES, INC. - Bunlo, Bocaue, Bulacan Bachelor of Science in Nursing – 2005 – 2008 PERSONAL INFORMATION: Age Birthday Place of birth Sex Civil Status Religion Citizenship : : : : : : : REFERENCE: ELWOOD QUITO Team Manager- 32 years old October 23, 1986 Angeles City Female Single Catholic Filipino