IVY M. DUMUK
V I R T U A L
A S S I S T A N T
---217 Nera Street Quinavite,
Bauang, La Union 2501
Philippines
SKILLS
OBJECTIVE
A versatile and productive individual with the ability to work in a fastpaced working environment seeking for any position commensurate to
my professional experience, education and skills.
EXPERIENCE
Strong Communication
VIRTUAL ASSISTANT
Internet Skill
Boss Logistics LLC (Charlotte, NC, USA)
Problem -Solving
July 2022 - Present
Computer Literacy
Administrative works of trucking business
Management Skill
Monitoring and tracking
Customer Service
Factoring. Invoicing. Reporting
Administrative Skills
ADMINISTRATIVE OFFICER
My Globe Business (Philippines)
October 2021 - April 2022
Database and website administration
EDUCATION
Manage sales activity records
Handles confidential information
BACHELOR OF ARTS IN
MASS COMMUNICATION
Saint Louis University
Baguio City, Philippines
2000 - 2004
Telemarketing
ASSISTANT THREATRE MANAGER
Cathay Cineplex's Pte Ltd (Singapore)
February 2010 - February 2018
Manages 5 Cinema Outlets and 1 Platinum Suite
Manages Sales, Staff, Inventories, and Daily Operations
Responsible for Overall Outlet Performance
MARKETING COORDINATOR
SQ Carz Woodlands Industrial (Auto Hub, Singapore)
September 25, 2009 - February 8, 2010
Conducts marketing calls to existing and new accounts.
Answer phone calls, emails, and customer related
Prepare invoices, paper works accurately
General administrative duties
Arrange for insurance, bank loans, and other documentation needed by
clients/customers.
Ensure successful retention of customers by maintaining close liaison with them.
Promote growth by following up on sales leads, routing orders and other sales
activities.
MARKETING COORDINATOR/VIP ENTERTAINMENT
Thunderbird Pilipinas Casino, Resorts and Hotels, Inc ( SFC, Philippines)
March 2007 - August 28, 2009
Manages customer inquiries and deals with costumer's feedback and complaints
Provides general information on the Casino's products and services.
Attends to all telephone call inquiries.
Prepares inventories and stocks for audit.
Assist in day-to-day operation
Acts as frontline staff and receptionist on Casino operations.
Acts as OIC, in the absence of the Department Head.
Maintains good rapport to all Casino, Hotel and Golf guests
MARKETING OFFICER
Compumatrix and Networks Interactive, Inc
June 2006 - March 2007
CIRCULATION AND ACCOUNTING ASSISTANT
Saksi Ngayon / Bomba Newspaper Company
September 2004 - May 15, 2006
