Ivy Buton Syluancia

Ivy B. Syluancia #Lot 22 Block 34 Butler St North Fairview Subdivision , Commonwealth, Quezon City, Philippines M| - Email|- PROFILE •Diligent, detail-oriented Administrative Assistant knowledgeable of all office functions, with solid background in Airline field. • Excels at multi-tasking in a fast-paced environment. • Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint.x` EDUCATION Bachelor of Science in Computer Studies, Specializing in Airline Operation, March 24, 2006 Philippine State College of Aeronotics – Mactan Campus – Lapu-Lapu City, RP PROFESSIONAL EXPERIENCE GIDFM – Homebase Job HR Head Process Payroll Do social media task Handle Trello management Coordinates the team Create and monitor timesheets Answers emails and inquiries both client and va in the team Handles VA Application Process Value Added - Homebase Job HR / Admin Assistant Handle Mailbox Arrange Interviews and management Meetings Process Contracts and Healthcare Benefits Send emails to va and clients Assist in VA Application Process National Cash Registry – IT Park Lahug, Cebu City Customer Service Representative Manage and Handle daily Mailbox Answer clients Inquiries through Phone and Emails Process Purchase Orders Follow up and Check order shipping details Update Account Installed base database Sykes Asia – Quezon City Customer Service Representative (Office Depot Account), Process Purchase Order Provide quote to customer Transact shipment Provide customer update regarding their order and other related issues PERSONAL INFORMATION Date of Birth – May 24, 1985 Civil Status – Married Religion – (Christian) Latter Day Saint