WORK EXPERIENCE
Artist / Small Business Owner
Pixie Crafts & Paperie
2022 — Present
• Illustrating unique designs of various art merchandise (stickers, button pins,
keychains, tote bags, etc.)
• Creating content in different social media platforms including Facebook, Instagram,
and Tiktok to show artworks, market products, and demonstrate behind-the-scenes
activities
• Producing art merchandise and selling in art markets, bazaars, and events
Online ESL Tutor
Bibo Global Opportunity
April 2015 — 2022
Ivy Bernadette
Crisostomo
PROFILE
I am a passionate, creative, driven, and goal-oriented
individual with diverse background in various fileds.
I am open to learning new skills and platforms and
eager to contribute to organizational growth.
My goal is to provide excellent service while delivering
the best results and meeting or even exceeding
expectations.
• Taught ESL/EFL students from different countries and various ages (kids, teen, and
adult learners) English lessons to improve their skills
Customer Service Representative
Amaysim Philippines
Oct 2017 — Jun 2018
• Assisted clients in their inquiries as well as billing, troubleshooting, and account
settings concerns as the Front of Office Support for the 1st largest mobile virtual
network operator (MVNO) and 4th biggest telecommunications company in Australia
Content Writer
FilWeb Asia, Inc.
Jul 2011 — Apr 2013
• Produced well-written, pleasing, and custom-made outputs that respond to the
unique needs of diverse clientele, resulting in commendation from the clients
• Analyzed complex and diverse specs and research data for the development of wellwritten productions
• Executed other related tasks and special duties, which includes content writing,
marketing campaigns, and SEO articles
CORE STRENGTHS
Customer Service • Chat, Email, and Phone Support • Client
Relationship Management • Problem Solving & Conflict
Resolution
Writing, Editing, and Proofreading • Research • Oral and
Written Communication • Public Speaking and
Presentation • Teaching, Coaching, and Mentoring
Digital Marketing • Social Media Management • Search
Engine Optimization • Virtual Assistance • Sales,
Marketing, and Advertising
EDUCATION
Philippine Normal University
Bachelor of Secondary Education major in English (2016)
- Scholar of the PHINMA Foundation Inc. from 2013 to 2016
- part of the delegation of Filipino students as Philippine Youth Ambassador of Goodwill for a
one-week cultural exchange program in Feb 2016, organized byJapan East Asia Network of
Exchange Students and Youths (JENESYS)
Undergraduate Specialization in Women's Studies (2015)
Liceo de San Pedro
High School Diploma, Class of 2010
TECHNICAL SKILLS
Canva, Google Workspace, Meta Business SuiteDropbox,
Zendesk, Slack, Wordpress, Procreate, Microsoft Office
applications
- Member (2005 to 2010) and President (2009 to 2010) of LDSP Glee Club
- Fourth Year Representative of Supreme Student Government (2009 to 2010)
- Staffer (2004 to 2010), Sports Writer (2006 to 2007), Sports Editor (2007 to 2009), and
Feature Writer (2009 to 2010) of The Gatekeeper, the official school publication
- LDSP Glee Club Service Awardee
- The Gatekeeper Service Awardee
ORGANIZATIONS
INTERESTS
arts and crafts, books, movies and TV series, music, pets,
photography, sewing, traveling, video games
Pinoy Reads Pinoy Books
Member | Discussion Leader
2012 — Present
Ang Lingkod ng Panginoon
CONTACT DETAILS
Member | Branch Council Leader
2019 — 2022
Christ's Youth in Action
Cell: (-
Email:-LinkedIn: /ibconobleza
Address Baguio City, Benguet, Philippines 2600
Member
2014 — 2016
PNU English Club
Member
2013 — 2016
ORGANIZATIONS
