Ivory Rose Diaz Reyes

Ivory Rose Díaz-Reyes Seeking to engage in a productive endeavor through full-time employment as Office Administrative assistant or related field with a company that provides an opportunity to recognize and apply the skills recently acquired through the completion of a career training. EXPERIENCE 26923 Hoehn Rd Sedro-Woolley, WA 98284 -- SKILLS Dedicated, driven, people JC Penney, Hanford, CA — Cashier oriented, empathetic, DEC 2022 - JAN 2023 hardworking, fast learner, Provided customer service, addressing needs and complaints from customers purchasing store items. Processed online orders and purchases. Planet Fitness, Miami, FL — Front Desk Associate JUL 2021 - NOV 2022 Customer service representative responsible for membership sales and personal trainer calendar management. Executed daily office operations and managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Dunkin Donuts, Kissimmee, FL — Cashier JAN 2021 - JUL 2021 Provided prompt and friendly service to customers exceeding customer expectations and ensuring customer satisfaction. Followed procedures to prepare, pack, and serve food products, maintaining the highest level of product quality and cleanliness. EDUCATION Job Corps, San Jose, CA — High School Diploma respectful, good with deadlines, flexible, and effective in communication skills and time management. Excellent in the use of Microsoft Office and PowerPoint applications for reports and presentations. Skilled in cashiering, typing, inventory, and data entry. CERTIFICATIONS Office Administration Certified (2024) CPR Certified (2024) AED Certified (2025) ISSA Personal Trainer Certification (in progress) NCCPT Certification (in progress) ISSA Nutritionist Certification (in progress) December-2023 - May 2024 Job Corps, San Jose, CA — Office Administration AWARDS December-2023 - May 2024 Career Technical Training Certificate Most Improved Student LANGUAGES English, Spanish