Ivon Durelle Gerodiaz

My name is Ivon, and I am a Medical Virtual Assistant with over 16 years of experience supporting healthcare providers and practices. I specialize in streamlining administrative workflows, managing billing and collections, and ensuring smooth day-to-day operations that enhance both efficiency and patient care.

Core Expertise:

• Medical Records Management
• Billing & Debt Collections
• AR Claims Management
• Patient Scheduling
• Pharmacy Refills

Recent Experience:

Most recently, I worked as a Medical VA for BMC, where I managed debt collections, inbox administration, and pharmacy refills, along with handling inbound and outbound calls to support patients and providers.

With my strong background in medical administration and patient support, I bring reliability, accuracy, and professionalism to every task — helping healthcare practices improve operations and patient satisfaction.