IVINE MAE B. FRIBALDOS
LinkedIn: https://www.linkedin.com/in/ivine-mae-fribaldos-20a748232|
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Career Objective: I help CEO/Executives win back their time and emotion in order to reach topline revenue and scale their business by using effective office management. I'm flexible and willing to go extra mile to reach my client's goals.
EDUCATION
College:
Central Philippine University, Jaro, Iloilo City Philippines-
Bachelor of Science| Major: Psychology
WORK EXPERIENCE
Customer Service Representative, Transcom Asia Ph Mandurriao Iloilo,City PhilippinesAugust 2021– October 2021
Customer Service Representative
Helping US citizens to live track their packages.
Offers assistance to any inquiries (shipment rates,refund,damage items,changing delivery information etc.)
Offers satisfactory solutions to complaints.
Skills Learnt: Emphaty,patience, communication skills, social skills,efficiently answering questions.
Bog’s Furniture and Upholstery Shop, Brgy. Switch Tapaz,Capiz PhilippinesJanuary 2017– May 2022
Social Media Manager
Doing Sales/marketing.
Facilitating customer service.
Manage and facilitate social media communities by responding to social media posts and developing discussions.
Creating contents.
Regularly liaise with clients via telephone, email, conference calls or face-to-face.
Running advertisements.
Skills Learnt: resourceful, persuasive skills,creativity,project management and efficiency.
Activity & Awards
CPU Teatro,Sining Atbp (School’s Theatre Organization) June 2018– March 2020
Member
Actress, dancer, director, choreographer and designer.
Skills Learnt: Versatility, creativity, leadership skills, ability to work as a team and also individually, time management, ability to impart ideas for the best show result.
Dean’s Lister (Academic Excellence Award)
I’ve been consistently awarded with academic excellence award since elementary up to senior high school and a Dean’s Lister twice in college.
Trainings & Skills
Virtual Assistant & Social Media Marketing Training, Virtual Assistant Training Philippines
5 days (15 hours) training how to become an efficient Virtual Assistant and Social Media Manager.
Activities and Assessments to develop our skills and what we have learned from the training.
Skills Learnt: Social media management,admin support, email management, graphic design and lead generation.
