Ivica Raguz

IVICA RAGUŽ Network Engineer · QA Engineer · Technical Consultant Šoštanj, Slovenia PROFESSIONAL SUMMARY Senior Network & IT Engineer with 29+ years of experience spanning network design verification, monitoring solutions architecture, QA engineering, and hands-on technical consulting. Proven track record across enterprise and service-provider environments — including 15+ short-to-mid-term consulting engagements across Europe for clients such as Deutsche Telekom, Telekom Slovenije, BASF, Continental, and VW Financial Services. Deep expertise in IP/MPLS routing protocols, HP/Micro Focus network management platforms, and test automation. Skilled at rapidly onboarding into complex environments, working independently or within cross-functional teams, and delivering high-quality outcomes within demanding timelines. Active Cisco certifications (CCNP Enterprise, Cisco Specialist SP Core & Enterprise Design) reflect continued commitment to staying technically current. CORE COMPETENCIES ▸ Network Protocol Testing (DVT) ▸ OSPF · IS-IS · BGP · MPLS · VPNs ▸ Segment Routing · LDP · LACP ▸ Spirent TestCenter · Wireshark ▸ HP/Micro Focus NNMi · OMi · uCMDB ▸ HP NPS · HP SiS · HP NA · HP APM ▸ QA (functional, regression, automated) ▸ Agile · Scrum · ITIL v3 ▸ Python · Bash · Perl · Groovy · Java ▸ NETCONF · XML · Shell scripting ▸ Linux · Unix (HP-UX, Solaris, AIX) ▸ Oracle DB · Jira · Confluence PROFESSIONAL EXPERIENCE Network Engineer – Design Verification (DVT) Nov 2021 – Dec 2025 Aviat Networks · Trzin, Slovenia • Planned, configured, and verified carrier-grade IP/MPLS access and aggregation router platforms, covering OSPF, IS-IS, BGP, LDP, Segment Routing, VPNs, Ethernet, and LACP; validated performance and reliability using Spirent TestCenter and Wireshark. • Designed and executed automated test scenarios using an in-house Python-based framework with NETCONF integration, enabling repeatable, efficient, and scalable validation of device configurations and network behaviour. • Collaborated with development teams to identify, document, and track protocol-level defects through Jira; contributed to improving test coverage and reducing regression cycles. • Built and maintained test plans and technical documentation for new protocol features and platform releases. Key Technologies: OSPF, IS-IS, BGP, MPLS, LDP, Segment Routing, L2VPN, L3VPN, LACP · Spirent TestCenter · Python · NETCONF · Wireshark · Jira · Yama Network & IT Monitoring Engineer | QA Engineer (Consulting) Mar 2013 – Nov 2025 Self-employed / ICO-Soft · Ljubljana, Slovenia • Independent consultant delivering end-to-end network and infrastructure monitoring design, implementation, integration, and QA for enterprise and telco clients across Europe and the Middle East. • Deep specialisation in HP/Micro Focus NNMi, OMi, uCMDB, SiS, NA, NPS — including integration with third-party systems (Alcatel SAM, NEC Netracker), scripting, and automation with Groovy, Perl, and Shell. • Served as QA Engineer for Deutsche Telekom's BNG service fulfilment and provisioning programme (NGOSS framework) over a 3-year engagement — responsible for requirement analysis, test design and planning, test execution, defect management, and reporting. • Set up and delivered ongoing monitoring for Telekom Slovenije's Electronic Toll Collection infrastructure using HP OMi, SiS, APM, and uCMDB — covering both network and infrastructure monitoring (Windows and Linux servers) — a multi-year support relationship continuing through 2025. • Consistently stepped into short engagements (days to weeks) across multiple countries, ramping up rapidly and delivering results on schedule; also maintained several long-term advisory relationships with key clients. Selected Project Engagements -) Period Client / Country Scope of Work May–Dec 2021 Atlantic Grupa (Croatia) Design, installation, and tuning of integrated network monitoring environment based on Micro Focus NNMi suite Oct–Nov 2018 LZPD (Germany) Network monitoring and automation test environment setup — NNMi, NPS, QA SPI, MPLS SPI, Network Automation Jul 2018 BASF (Germany) HP NNMi upgrade (10.0 → 10.50) and NPS installation, configuration, and performance tuning May 2018 Continental (Germany/France) Cloud-based NNMi 10.50 and NPS deployment — scalable network visibility and behaviour analysis Jan 2018–Nov 2025 Telekom Slovenije Electronic Toll Collection monitoring setup (HP OMi, SiS, APM, uCMDB, Groovy) with long-term support Aug 2015–Nov 2025 Telekom Slovenije Network & infrastructure monitoring consulting, multivendor integration, ongoing advisory support Aug 2014–Dec 2017 Deutsche Telekom (Germany) QA Engineer — BNG service fulfilment & provisioning (NGOSS), requirement analysis, test design, defect management Jul 2015 Friesland Campina (NL/DE) NNMi version upgrade (9.x → 10.x) and NPS configuration; monitoring capability enhancement Jul 2014 DFS (Germany) HP NNMi MPLS iSPI consulting, implementation, and monitoring process optimisation Mar 2014 Festo (Germany) NNMi platform upgrade (9.x → 10.x); improved fault detection accuracy and monitoring efficiency Feb 2014 BASF (Germany) NNMi and NPS implementation consulting — fault detection and monitoring workflow optimisation Jan 2014 LBS (Germany) NNMi network monitoring consulting and implementation Nov 2013 VW Financial Services (Germany) Network monitoring, multicast, IP Telephony, and network automation (NNMi, NA, SPIs) Sep 2013 NESIC (Saudi Arabia) HP NNMi, NA, RAMS deployment — centralised network visibility and fault management Dec 2011–Jul 2013 Tunisiana (Tunisia) NNMi deployment, uCMDB/Alcatel SAM integration, MPLS monitoring design and implementation Software Engineer → Technical Consultant & QA Lead (multiple roles) Feb 1998 – Mar 2013 Hermes SoftLab / ComTrade · Ljubljana, Slovenia Position 4 — Technical Consultant, Support & QA Engineer (Sep 2005 – Mar 2013) • Led consulting and implementation for Deutsche Telekom's NGSSM (Next-Generation Service & Systems Management) programme — deploying HP NNMi integrated with HP uCMDB, HP OM, and HP OMi as part of a large-scale OSS transformation. • Delivered implementing consulting and network and infrastructure monitoring solutions for Telekom Slovenije (Core Network, MPLS, Intranet/DCN, IP Telephony, and Optical/IPTV), HT Mobile (Croatia), Tunisiana (Tunisia), Drei (Austria), and others — covering design, implementation, integration, and clientside advisory across all engagements. • Worked as an operational monitoring engineer across multiple client engagements — monitoring network devices and server infrastructure (Windows and Linux), handling alerts and incidents via Jira, managing calls and escalations, and ensuring continuous visibility across network and IT infrastructure layers. • Integrated network configuration data across HP monitoring and service management platforms, enabling centralised visibility, automated event correlation, and faster incident resolution. Position 3 — Support Engineer, System Engineer (Apr 2000 – Sep 2005) • Provided 3rd-level critical support and business escalation handling for HP OpenView Operations (ITO), Service Navigator, Service Navigator Value Pack, and OS SPIs across a broad international customer base. • Designed a new Oracle 9i database strategy for HP OpenView Operations product; developed patching strategy and managed multi-platform system administration (HP-UX, Solaris, AIX, Linux, Windows). Position 2 — Test Lead Engineer (May 1999 – Apr 2000) • Designed test strategy for HP OpenView Operations and managed a team of 5 test engineers; responsible for educating and preparing engineers for testing HP OpenView products. Position 1 — Software Engineer (Feb 1998 – May 1999) • Developed new versions of HP OpenView Operations (ITO, VantagePoint); Unix/Linux system and network administration across HP-UX, Solaris, AIX, Sinix, DEC, and Linux platforms. Key Technologies: HP OpenView Operations · HP NNMi · HP uCMDB · HP RAMS · Alcatel SAM · Oracle 8/9i · Java · Perl · Shell · C · Groovy Software Engineer, System Engineer Jun 1996 – Feb 1998 Result d.o.o. · Ljubljana, Slovenia • Developed and tested HP OpenView Operations (HP-UX, Solaris, AIX, Linux); Unix/Linux system and network administration. Key Technologies: HP OpenView Operations · Shell · C · Unix CERTIFICATIONS Active Certifications Certification Obtained Status CCNP Enterprise 2009 Expires April 2028 Cisco Certified Specialist – Enterprise Design 2010 Expires April 2028 CCNA 2007 Expires April 2028 ITIL v3 Foundation 2013 Current Certification In Progress Actively working towards the following certification — core exam already passed, one concentration exam remaining. CCNP Service Provider (Cisco Certified Specialist – SP Core exam passed) Core exam: 2025 In Progress Expired / Retired Certifications These certifications are no longer active but reflect the breadth of professional development investments made over the course of my career. Certification Obtained Status CCDP – Cisco Certified Design Professional 2010 Retired May 2022 CCDA – Cisco Certified Design Associate 2010 Retired May 2022 CCNA Security 2018 Retired May 2022 Oracle Database 10g Administrator Certified Professional (OCP) 2009 Expired 2015 HP Network Node Manager NNMi 8.x 2009 Expired HP Network Automation v9 2011 Expired HP BSM Platform and End User Management v9 2011 Expired HP Universal CMDB 9.x 2012 Expired EDUCATION B.Sc. in Computer Science 1991 – 1996 University of Ljubljana – Faculty of Computer and Information Science Professional Trainings HP NNMi 8 · HP uCMDB Essentials · HP Operations Manager for Unix (L400, Boeblingen) · Automated Network Lifecycle Management (ANLM) · Perl & Shell Programming · Oracle 9/10 Admin · Java 2 Programming · ClearCase Administration LANGUAGES Croatian (native) · English (C2 – proficient) · Slovenian (C2 – proficient) · German (basic / passive) ADDITIONAL INFORMATION Driving Licence: Category B · Interests: Fitness & strength training · team sports (football, badminton) · continuous learning in networking and technology