WORK EXPERIENCE
Telus International Philippines
Customer Service Representative – Financial Account
February 2022 – September 2022
• Assisted customers with their inquiries and
concerns such as payments, rewards,
transactions, and fees through calls.
Inspiro Relia, Inc
Customer Service Representative – Retail Account
October 2021 – January 2022
• Assisted customer with their inquiries and orders
through chats, emails, and calls.
IVANNE RESURRECCION
Resources Global Professional
Part-Time Encoder
Quarterly
• Encoded data in excel file.
ABOUT : I am an apt and motivated
individual seeking a position in a
reputable company that offers an
opportunity for steady career
growth and where my knowledge
and skills can be applied.
Winville Homes Realty
Part-Time General Assistant
June 2020 – October 2021
• Collected and organized requirements of the
clients.
• Posted some Facebooks Ads.
• Updated the list of monthly sales.
• Kept the files updated.
• Helped the broker and agents with some paper
works.
• Assisted clients during contract signing.
• Answered inquiries of potential clients through
email and chat.
PERSONAL BACKGROUND
Birthdate
:
Status
:
Citizenship :
09 – 02 – 1998
Single
Filipino
ADDRESS
Brgy. Sto Cristo, Quezon City
CONTACT
PHONE:-
EMAIL:-
EDUCATIONAL BACKGROUND
Tertiary
Bachelor of Science in Transportation Management
Polytechnic University of the Philippines
Maintained a GWA of 1.26 - 1.32
Consistent President's Lister
(2019 – 2022)
Secondary
Senior High School
General Academic Strand
Our Lady of the Lake School
Maintained a General Average of 91.00 - 94.00
Consistent Honor student
Valedictorian of class 2019
(2017 – 2019)
Junior High School
Our Lady of the Lake School
Maintained a General Average of 91.00 - 96.00
Consistent Honor student
Valedictorian of class 2017
(2013 – 2017)
Primary
Cupang Elementary School
With Honors
(2007 – 2013)
TRAININGS AND SEMINARS
• Virtual Internship Program: The World of Cruising at
IBuzz Virtual Academy (September 2021)
• Fly High with Safety, Take Off Securely (September
2021)
• Life and Work in the Airline Industry (September 2021)
• Road Safety Campaign (February 2020)
• 300 Hours of Work Immersion (S.Y. 2018 - 2019, SHS)
• Career Awareness: Exploring Your Potential and
Finding Your Best Fit (January 2019)
SKILLS
• Trustworthy, fast-learner, good listener, and can work
with minimal supervision.
• Productive and possess good time management.
• Team-oriented and reliable.
• Knowledgeable using software such as MS Word, MS
Publisher, MS PowerPoint, etc.
I hereby certify that all the information provided is true
and accurate to the best of my knowledge.
Ivanne Resurreccion
