An inspiring employee with 3 years of experience in the BPO industry as a Customer Support Specialist. I supported healthcare, telco, severance payments, and financial accounts. After that, I transitioned into freelancing as a Project Manager at a translation company in Israel. I regularly communicate with clients to provide quotations and negotiate with vendors. I also maintain a project tracker to ensure urgent projects are prioritized and that all other projects remain on schedule. My previous experience as a Project Manager involved data entry and database management. I am fluent in both written and spoken English and have significant experience working with various file formats and different tools.