Ivan Rodriguez

IVAN FERNANDO RODRIGUEZ Professional in Business Administration and Human Talent Management ABOUT ME STUDIES 2013 - 2015 • Jaime Isaza Cadavid I have experience in systems management, management of personnel and technological tools, secure use of confidential information and use of management software to improve administrative Administración de empresas 2010 - 2012 • CENSA efficiency or task accomplishment, I like to have attention to detail. Técnico gestión del talento humano EXPERIENCE 04 - 2021 Monitoring and Training Leader Improve performance by implementing comprehensive training programs. 10 - 2024 Monitoring and analysis of information to improve future programs. Professional development opportunities with technological procedures for higher retention rates and job satisfaction. Asistente Administrativo y Negociador de Cobranzas 02 - 2019 02 - 2021 Answered multi-line telephone system, excellent management of corporate interface, banking applications and databases. Maintained the confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues. Improved document organization with comprehensive record keeping, archiving obsolete records as needed for efficient retrieval when necessary. SKILLS Attention to detail Remote troubleshooting Clear and effective communication Facilitation techniques Self-discipline and proactivity Good use of tools technologies (IA) +57 - • -