Ivan Rae Balingkit Abrea

 Ivan Rae Abrea A strong and goal-driven person with 3 years of experience in BPO industry in customer service. Has excellent analytical skills and seeks further career development. Experience October 2019–July 2022 Customer Service Representative• Taxi Dispatch Analyst • Azpired INC. January 2019–August 2019 Virtual Assistant• Cold Caller May 2016–October 2021 Parish Youth Coordinating Council-Carmen• Secretary Responsibilities: Ensure that we provide quality service as per the client’s request. Assure that we have proper knowledge of our product. Making sure the satisfaction of our customers. Education Cagayan de Oro College, Cagayan de Oro City, Phil. Aside from an Education Student we are also tasked to be Student assistants as part of our scholarship agreement. We are tasked to check every attendance of our students and we are also capable of checking their everyday activities. Record it and submit it to their instructor weekly. Expert Skills Skilled in windows and Microsoft Office applications (Microsoft Word, Microsoft PowerPoint) Proficient in communication both oral and written Enjoy assisting customers – effectively communicates and solves technical issues Passion for learning/sharing knowledge Skilled in Microsoft Excel and Google Sheets Piaping Puti, Macabalan Cagayan de Oro City, 9000 - -