Iva Yankova

Profile High-energy professional with over 7 years of international business experience in the United States and Europe. Manager with track record of relationship management and assembling, motivating and leading up to 15 member teams to achieve business targets and sales. Entrepreneur with start-up experience in a retail industry. Relevant Knowledge, Skills, and Training Business Development • Project Management • Business Strategy • Problem Solving • Customer Service • Cross-cultural/International Experience • Entrepreneurship Education Master of Business Administration (MBA)August 2015 HULT International Business School, London, UK Bachelor Degree, Economics & Business May 2009 University of Illinois at Urbana-Champaign, United States of America Professional Experience Development Manager — K-Express — Sofia, Bulgaria 06/2016 – Present Responsible for the business expansion of the food chain and is the project manager for all new sites Business Expansion Working on the development of a new unit brand with a new concept. Scout for locations, evaluate locations, analyze surrounding competition, develop business plans and budgets, heading lease negotiations on new sites. Analyze competition, demographic & economic market data and conducted a feasibility study of potential locations. Organization of Interior Design competition. Communication and management of all aspects around implementation and organization for the new concept unit to open by the end of 2017. Business Organization and Optimization Coordinate across the company’s different departments the management of responsibilities (HR, finance, accounting, permits, etc.) needed when opening new units. Establishing the business in accordance with domestic legislation, managing budgets and construction processes, as well as operations. Developed and managed daily and monthly detailed financial performance review models and reports Take part of ERP design and needs for the chain and assist with IT related issues. Project Management Coordinate project planning, architecture and construction. Monitor adherence to code and ensure accuracy through completion of all legal documents and reports. Construction coordination. Administrate tasks of budgeting and inventory. Consolidate operations, reorganization and optimization of financial data and other documentation. J.P. Morgan Chase Bank — Chicago, IL, USA 11/2011 – 06/2014 Managing Banker (01/2014-06/2014). Held relief branch manager responsibilities including delegating banking tasks in accordance with branch needs. Engaged in daily branch protocols including huddle activities to task team members, review policies and audit topics, and promote team communication. Resolved conflicts and complex customer situations. Helped the branch successfully go through an internal audit in 2014. Recognized branch employees for outstanding customer experience interactions. Management Track Program (11/2011-12/2013). As a Personal Banker was responsible for providing customized banking products and services to meet individual customer needs. Engaged in team leadership and motivational activities as part the program aimed at training branch functionality and management strategies. Engaged in generating, retaining and deepening customer relationships while proactively engaged in customer need discovery through face-to-face and phone practices. Played a central role in achieving branch goals and sales objectives and earned three superstar awards recognizing outstanding sales performance. Partnered with in-house banking specialists to expand customer access to specialized financial instruments while acquiring over $1.5 million in deposit, loan and investment balances. Mentored banking trainees via coaching sessions and customer interaction demonstrations. Helped the branch successfully go through an internal audit in 2013. Owner & Manager — Subway — Sofia, Bulgaria 08/2009 – 10/2014 Responsible for all aspects of the franchise, including establishing the business in accordance with domestic legislation, managing budgets and construction processes, as well as operations. Coordinated project planning, architecture and construction. Monitored adherence to code and ensured accuracy through completion of all legal documents and reports. Administrated tasks of budgeting and inventory. Performed staff training & development, work schedule administration and payroll for a team of 15 employees and shift managers. Consolidated operations, game plans and store marketing strategies. Developed cost-cutting practice and enhanced profitability by focusing on sales growth and controllable costs. Business Associate — Polar photovoltaics Co. ltd. — Sofia, Bulgaria 10/2009 – 12/2010 Assisted with project management including visiting business partners and investors in China to discuss and negotiate terms for our mutual investments in the growing energy sector in Bulgaria. Assisted with the implementation of the second Green Energy Solar Park in Bulgaria Carried out photovoltaic cell (PV) sales pitches to potential customers at bi-monthly seminar Facilitated arrival of foreign business associates to Bulgaria Performed translation of business documents Professional Successes Projects Startup Consulting (09/2015 – Present) Working with multiple startups in different sectors in the UK and Bulgaria, including fintech, digital media and cosmetics sectors, for the development of business strategies in addition to specific needs of each project. The Hult Impact Challenge (01/2015 – 08/2015) Executed an eight-month, hands-on project aimed at working with different companies and organizations in Europe. In cooperation with team, we devised a business plan for a new service in preparation for venture capital investment. Associations Hult Alumni Chapter Lead (11/2015 – Present) Manage and organize different types of events for the Hult based Alumni community. President of London Campus GPI Initiative (09/2014-08/2015) Lead a student organization involved in community building and communication. Helped spearhead an annual Movember fundraiser across Hult's multiple global campuses to raise a total of $10,000. Languages: Fluent in English and Bulgarian. Technologies: Fully proficient with Microsoft Office suite, including Word, Excel and PowerPoint. Computer literate.