Itamah Rufina Onotiemoria

RUFINA ITAMAH COPYWRI TER SUMMARY Innovative copywriter with a flair for creating captivating website copies, impactful emails, and compelling blogs. Eager to contribute my proven expertise in crafting persuasive sales content to excel in the role of an all-round copywriter. EDUCATION Jan 2020 – Apr 2024 (in view) Ambrose Ali University Ekpoma, Edo State Bachelor of Science, Biochemistry. CONTACT Phone: (- Email:-Address: Ayetoro, Ogun State. PROFESSIONAL EXPERIENCE Aug 2022 till date Creative Writer Mealie, Ekpoma, Edo state.  Created captivating written content for food tray deliveries, enhancing customer experiences for anniversaries and birthdays.  Collaborated with Mealie team to gather customer preferences, ensuring tailored content that resonated with recipients, leading to positive feedback and increased satisfaction.  Developed efficient templates, streamlining writing process with creativity and attention to detail, meeting deadlines for customized content delivery. RELEVANT SKILLS Content Writing Copywriting Editing and Proofreading Email Communication SEO knowledge Blog Writing Sales Copywriting Feb 2019 – June 2022 Pharmacy Sales Representative Syinile Pharmacy, Ayetoro, Ogun state.  Effectively communicated with patients, collecting prescription and medical information, and arranging consultations with pharmacists.  Maintained accurate patient profiles, updating the organizational database with current information. Time management  Processed prescriptions by counting, labelling, and dispensing medications accurately. CERTIFICATIONS  Provided customer service by explaining medication use, side effects, and insurance coverage.  Managed sales operations, including processing payments, returns, and exchanges using the pharmacy POS system, and maintaining sales tracking reports.  Stocked shelves with medications and other pharmacy items, ensuring consistent availability. HOBBIES AND OTHER INTERSTS  Assisted customers with selecting cost-effective medications, resolving complaints, and promoting new offerings. Reading, Creative writing, and Storytelling.  Maintained accurate records of drug inventory and orders, reconciling billing discrepancies with regulatory agencies and the finance department.  Collaborated with the sales team to reach targets, consistently meeting or exceeding personal quotas.  Maintained a company database with essential account and sales information, while servicing existing accounts and generating new business.  Educated new sales staff on store policies and customer support operations, fulfilling orders and meeting customer delivery schedules. Written communication Decision making Multitasking Content writing Basics of Grant Proposal Writing (2023) INASP Getting Started with Writing and Publishing Your Research (2023) INASP REFERENCES Available on request.