Isong Peter

ISONG PETER ETI 7 Olutola Street, Ojodu Lagos Phone: - | Email:-LinkedIn: https://www.linkedin.com/in/isong-peter-7a- PROFESSIONAL SUMMARY Results-driven and detail-oriented aspiring HR professional with a B.Sc. in Sociology and a track record of success in education, customer engagement, and sales leadership. Demonstrates strong interpersonal, communication, and organizational skills with a deep passion for human resource functions including recruitment, onboarding, employee engagement, and administrative support. Known for adaptability, cultural intelligence, and a commitment to continuous improvement. CORE HR SKILLS & KEY COMPETENCIES - Talent Acquisition & Recruitment Support - Onboarding & New Hire Orientation - Employee Engagement & People Management - HR Administrative Support & Record-Keeping - Conflict Resolution & Employee Relations - Performance Feedback & Coaching - Time Management & Multitasking - Customer Service & Complaint Handling - Microsoft Office Suite (Word, Excel, PowerPoint) - Cultural Competence & Workplace Diversity PROFESSIONAL EXPERIENCE Teaching Professional (NYSC) Solid Foundation Academy – Owerri, Nigeria | Feb 2024 – Feb 2025 - Led structured learning programs with strong documentation and reporting skills. - Applied people management and communication strategies to enhance student engagement. - Adapted to dynamic organizational policies and administrative demands—transferable to HR environments. Key Achievement: Coordinated and managed a class of 30+ students, improving academic performance through individualized support—mirroring employee engagement techniques. Sales Manager Alliance in Motion Global – Calabar, Nigeria | Aug 2017 – Nov 2021 - Recruited, trained, and mentored over 50 sales team members—aligning with HR training and development functions. - Developed and implemented sales strategies, conflict resolution approaches, and performance monitoring systems. - Strengthened communication skills through daily staff supervision and customer negotiations. Key Achievement: Achieved 30% team productivity increase through improved onboarding and mentoring—relevant to HR coaching initiatives. Sales Associate The Place Smackers Restaurants – Lagos, Nigeria | Jan 2016 – Mar 2017 - Delivered excellent customer service in a high-pressure, fast-paced setting. - Supported team efficiency and day-to-day floor operations. - Managed guest interactions, aligning with people-facing HR functions. EDUCATION Bachelor of Science (B.Sc) in Sociology University of Calabar – Calabar, Nigeria | Oct 2016 – Oct 2023 CERTIFICATIONS Jobberman Soft Skills Certificate Jobberman Nigeria – Certificate ID:- | Feb 2025 Topics: Communication, Emotional Intelligence, Teamwork, Adaptability Customer Service Excellence Focus on client interaction, conflict resolution, and leveraging AI tools in service delivery INTERESTS Travel | Reading | Singing | Cultural Exchange REFEREES Available on request