ismail saunders

Curriculum Vitae Of Ismail Delron Saunders Personal Information: Surname: Saunders Names: Ismail Delron Address: 5 Nelspruit street, South Hills, Johannesburg South Nationality: South African Identity Number:- Gender: Male Health: Excellent Marital Status: Single Dependents: none Language Proficiency: Afrikaans – Read, Write, Speak : English – Read, Write, Speak Contact Number:- E-mail:- Academic Record: Institution: Forest Hill High Year Passed: 2017 Subjects Passed: Afrikaans English Accounting History Business studies Mathematics Literacy Employment History: Institution: Ignition Position: Telesales agent Duties: make 6 sales everyday and report daily progress to management Duration: August 2018- November 2018 Reason for leaving: None Institution: Cci Umhlanga Campaign: Metro by T mobile Position: Customer service representative Duties: Solve customer issues in 5 mins and transfer customer to survey to rate my customers service experience. Key performance areas must be as follows :Customer service 97%, First call Resolution 97%, QA 95% Duration: November 2019 - March 2020 Reason for leaving: Deduction off basic salary Computer Literacy: Microsoft Office packages: Microsoft Word, Excel, and Outlook. Well familiar with most computer programs. Attributes: I have a passion for self success and always go the extra mile when it comes to this, I have the ability to multi-task and have worked both inbound and outbound, my creativity easily adapts when it comes to customer service