Willing to take on challenges and make things happen.
Customer Support Specialist offering 7+ years of experience in Customer Support positions combined with enthusiasm for taking on challenging team and customer needs.
Open and clear communicator with a well-organized approach and conscientious nature.
Fully proficient in Phone support | E-Mail Support | Live-Chat Support
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Answered an average of 150-200 emails & 150-200 calls per day, addressing customer inquiries, solving problems and providing product information. Arrange meetings for prospective clients with the top management of your company.
Quickly and accurately answered customer questions, suggested effective solutions and resolved issues..