Islam Balbaa

With 13 years of dedicated experience in SalesForce, I've honed my skills across various industries and roles, making me adept in understanding and addressing diverse business requirements.

I hold a Master's degree in Engineering Management, where my thesis focused on SaaS SalesForce AppExchange tools, highlighting my deep expertise in this area. Over the years, I've had the privilege to contribute to the Software, Telecommunications, Healthcare, and Federal sectors.

I've seamlessly transitioned and excelled in a myriad of roles, including:

• Business Analyst
• Quality Assurance
• Admin
• CRM Manager
• Trainer
• Developer
• Consultant
• Admin Team Lead
• Architect

SalesForce isn't just a tool for me; it's a passion. This passion has driven me to earn numerous certifications, including:

• SalesForce Admin
• SalesForce Advanced Admin
• App Builder
• Service Cloud Consultant
• Sales Cloud Consultant

I'm eager to collaborate and leverage my comprehensive experience to bring value to your project. Let's discuss how we can work together to achieve your objectives using SalesForce.

Thank you for considering my application. I'm looking forward to the possibility of working with you.