Ishaka Rebecca

ISHAKA REBECCA REAL ESTATE/ CSTOMER SERVICE VIRTUAL ASSISANT Email-LinkedIn:Ishaka Rebecca OBJECTIVE Highly organized and detail-oriented entry level virtual assistant, with great learning skills. I am seeking for an entry level position to apply exceptional , organizational and communication skills to contribute to the success of a forward-thinking organization and a dynamic work team. I am also aiming to utilize my problem-solving skills and dedicated work ethic to effectively meet the demands of your organization. SKILLS Computer Skills:Proficient in Microsoft Office Suite (Word, Excel, PowerPoint),Familiar with Google Workspace (Docs, Sheets, Slides). Administrative Skills:Data entry and management,Calendar management,File organization and retrieval. Customer Service:Responding to inquiries via email and phone,Handling customer complaints and resolving issues,Maintaining a positive and professional demeanor.  Organization:Prioritizing tasks and meeting deadlines,Creating and maintaining efficient filing systems,Managing schedules and appointments. Time Management:Efficiently handling multiple tasks simultaneously,Meeting project milestones and goals,Adhering to deadlines.  Communication:Active listening to understand client needs,Clear and concise written communication,Collaborating effectively with team members. . Adaptability:Quickly learning new tools and software,Adjusting to changing priorities,Thriving in a fast-paced environment. Problem-Solving:Identifying issues and proposing solutions,Analyzing data to make informed decisions,Thinking critically to resolve challenges. Attention to Detail:Ensuring accuracy in data entry and documentation,Proofreading emails and reports,Following instructions meticulously. Teamwork:Contributing positively to group projects,Supporting colleagues to achieve common goals,Building strong working relationships. EDUCATION Bachelor of science Moshood abiola polytechnic. - Food science and technology WORK EXPERIENCE Real Estate Agents(winning Realtor) Developed strong relationships with clients, resulting in 100+ referrals over 18 months. Specialized in the residential market; knowledgeable in both selling and buying properties. Utilized a variety of marketing techniques, such as print ads, email campaigns, listing services, etc., to present properties to potential buyers. Negotiated contracts on behalf of clients while obtaining favorable terms for purchases or sales. Adept at qualifying buyers through financial analysis; ensuring that all loan programs met specific guidelines. Employed excellent customer service skills when interacting with current or prospective customers. REFERENCE Available upon request.