Ishaka Rebecca
$7/hr
Customer support virtual assistant, Email management, phone and chat support..
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Lagos, Lagos, Nigeria
- Experience:
- 2 years
Increase
Your Customer
Satisfaction Rate
With An Expert
Customer Care Agent
On Your Team
Make Up Your Mind After Going Through Some Of
My Work Samples In The Next Slides. Kindly Click
To View Them.
Here are My Skills and Services Below
Email Support.
Inbound Inquiry.
Product Onboarding.
Online Chat Support.
Troubleshooting.
Phone Support.
Team Management.
Customer Relationship Management.
Customer Service.
Complaint Management.
Customer Feedback Documentation.
Order Processing.
Call Center Management.
Payment Processing.
Order tracking.
Call Logging.
Active Listening.
Customer Engagement.
E-commerce Support.
Customer Care.
Creating a Customer’s Ticket On Freshdesk
Logging a Customer’s Inbound Call on HubSpot
Assigning a Customer’s Ticket Creation Task To a Team Member via Trello
Responding to a Customer’s Complaint via Email on HubSpot
Receiving and Troubleshooting a Customer Complaint via Email Support
Creating a Customer’s Ticket On HubSpot
Assigning a Customer’s Ticket Creation Task To a Team Member via Trello
Creating an Online Chat Support Welcome Message On Intercom
Creating a Customer’s Ticket On HubSpot
Creating a Customer’s Ticket On HubSpot
Responding to a Customer’s Complaint via Email on HubSpot
Creating a Customer’s Ticket On HubSpot
Creating a Customer’s Ticket On Freshdesk
Below are the CRM Tools I Use
Slack
HubSpot
Trello
Freshdesk
Intercom
Google
Workspace
Zendesk
