Isha Saxena

Isha Saxena Victoria, BC, Canada - |-| LinkedIn Professional Summary Results-driven QA Test Lead and Senior Quality Assurance Engineer with 10+ years of diverse experience in manual and automation testing across domains such as Finance, Telecom, Government, e-Commerce, and HR systems. Proven track record in leading teams, delivering high-quality releases, and optimizing test processes. Adept at implementing automated testing frameworks, API testing, and working with Agile teams. ISTQB Advanced Level Test Manager and Certified Scrum Master. Technical Skills • • • • • • • Testing Tools: Selenium, Cucumber, TestNG, JMeter, Postman, REST Assured (basic), Cypress (learning) CI/CD & DevOps: Jenkins, Git, Azure DevOps, GitHub Actions (learning), Docker (learning) Languages & Frameworks: Java, Python (basic), JavaScript (learning), Maven, JUnit Databases: SQL, PL/SQL, MySQL Platforms: Salesforce, Oracle Fusion, Taleo, ODI, ADF, BAW Project Management & Defect Tracking: Jira, ALM/Quality Center, Azure DevOps Cloud: AWS (learning basics) Certifications • • • • • ISTQB Advanced Level Test Manager, Jan 2022 Professional Scrum Master (PSM1), Oct 2019 ISTQB Foundation Certificate, Jan 2019 Software and Information System Testing (PG), Fanshawe College, Ontario — GPA: 4.14/4.2 Bachelor of Technology, MJP Rohilkhand University — GPA: 8.59 Professional Experience Test Lead / QA Manager Plato Testing Ltd – Victoria, BC, Canada April 2022 – July 2025 • Lead UAT and system testing for large-scale Government of British Columbia projects. • • • • • Collaborated with business analysts to refine and validate functional requirements. Built and managed test strategies, test plans, test cases, and regression suites. Oversaw execution of functional, regression, and exploratory tests. Led a team of 8 testers, managed billing, invoicing, timesheets, and client interactions. Participated in test data setup, defect triaging, and root cause analysis. QA Test Engineer / Test Lead Arthur D Riley & Co Ltd – Wellington, New Zealand Jan 2021 – Nov 2021 • • • • Validated APIs, websites, and mobile apps; ensured full coverage for UI and back-end services. Performed functional, regression, GUI, and interface testing. Worked closely with development to resolve issues and supported change requests. Mentored junior testers and supported monthly reconciliation activities. Test Analyst / SME / Functional Tester Tata Consultancy Services – Bangalore, India Mar 2015 – Jan 2020 • • • • Authored test plans, RTMs, and test strategies for multiple enterprise applications. Developed and executed manual and automated tests across modules. Performed backend validation using SQL and PL/SQL. Owned defect lifecycle and regression testing for major releases. Projects & Achievements • • • • Delivered 100% on-time UAT cycles for major public sector releases in BC. Developed reusable test case libraries and reduced manual regression effort by 40%. "Star of the Month" and "Service Commitment" awardee at TCS. Dean's and President's Honor Roll recipient at Fanshawe College. Professional Development (Ongoing) • • • Building a test automation portfolio using Selenium + Java + TestNG Learning Docker and integrating test suites in CI pipelines using GitHub Actions Exploring AI test generation tools and prompt engineering (TestRigor, ChatGPT for QA) References Available upon request.