Isama Anna-Sales representative and marketing/customer service/appointment settings and scheduling.
Profile summary:
An outgoing, energetic, and passionate professional with prior experience in sales and customer service.
Proven ability to develop relationships with new customers, maximize sales volume, and exceed sales
goals. Detail-oriented and organized with excellent prioritization skills.
I am also an IT Support Expert dedicated to helping organizations and individuals manage their
technology and work efficiently. With a strong background in teaching and a passion for IT, I excel in
providing top-notch technical assistance, customer support, virtual assistance in general. Following up
with customers tickets and navigate around tools to solve customer's concerns.
Relevant Key Skills:
Development relationships with new customers
Provide information to maximize sales volume
Meet or exceed sales goals and expectations
Understand customers need and requirements
Manage and maximize sales territory
Educate consumers on client promotions and sales
Lead generation
Excellent communication and interpersonal skills
Strong negotiation and closing skills
lead generation over 1000 in a week and conversant with the tools used in generating leads
conversant with CRM tool and how to navigate around it, tool like Trello,click up, Monday .com
conversant with integration tool like zapier
I'm an expert ND can find my way around Google suite.
Experience:
Sales Representative
Isamason PLC, Zaria Nigeria-
Developed relationships with new customers and provided information to maximize sales volume.
Exceeded sales goals and expectations by understanding customers' needs and requirements.
Managed and maximized sales territory through effective planning and organization
Educate consumers on client promotions and sales, leading to increased sales
Inventory of goods.
Customer Service Representative
Promise hair saloon Zaria Nigeria-
Provided exceptional customer service to clients, addressing their needs and concerns effectively
Built strong relationships with customers, leading to increased customer satisfaction and
retention
Assisted in generating leads and identifying potential sales opportunities
Education:
Bachelor's Degree in theater, performing and communication Arts ( Developmental communication)
Ahmadu Bello University Zaria Nigeria-
Certifications:
Customer Representative Management
DIGITAL WITCH I.T Support(Customer Service representative, virtual assistance,sales,
appointment setting and scheduling)
References:
Available upon request.