Isaias Stephens

ISAIAH STEPHENS C L A I M S -- A N A L Y S T PROFILE Organized and motivated individual eager to apply time management and organizational skills to various environments. Seeking entry-level Franklin, TN 37064 SKILLS opportunities to expand skills while facilitating company growth. EXPERIENCE CLAIMS ANALYST Interpersonal and written communication Data privacy initiatives ARx | Franklin, TN 2019 - Present Met and exceeded company production standards. Gathered proper documentation and data to prepare claims for Customer service and support submission. Report writing Followed all company procedures to keep data confidential. Microsoft Word Protected client's information adhering to HIPPA guidelines. Microsoft Excel Time management DELIVERY ASSOCIATE Organizational skills JARS TD | Nashville, TN Data management Problem resolution Copy Writing March 2017 - January 2019 Delivered rush merchandise on tight schedules to meet customer targets. Handled merchandise per product handling standards. Handled customer service complaints with the utmost professionalism and knowledgeable responses to maintain trust and company loyalty. EDUCATION MIDDLE TENNESSEE STATE UNIVERSITY | MURFREESBORO, TN Bachelor of Arts in History, Film Studies 2009 - 2014 WAREHOUSE ASSOCIATE Federal Mogul Motorparts | Smyrna, TN December 2014 - February 2017 Trained new hires in all areas of company policy and operations such as quality, productivity, and safety. Packed and labeled merchandise to prepare for loading and shipment to customers. Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment.