Summary
Efficient Virtual Assistant with a Flair for
Excellence
PAUL ISAIAH
Contact
Address:
No. 8 Lungi Street Wuse 11,
Abuja.
Phone:
-
Skill Highlights
MS Word
MS Excel
Google
Workspace
Html/CSS
JavaScript
Asana
Trello
Google
Calender/Calendly
Education
Email:
-LinkedIn:
https://www.linkedin.com/in/
paul-isaiah-4a-
Languages
English
Idoma
Hobbies
As a dedicated Virtual Assistant, I bring a fusion of
efficiency and precision to every task. With a proven
track record in streamlining operations, managing
schedules, and providing top-tier administrative
support, I'm the catalyst that turns chaos into order.
Armed with expert proficiency in tools like Asana,
Trello, Monday.com, Canva, Calendly, Clockify, and
Time Doctor, I'm your secret weapon for maximizing
productivity and ensuring deadlines are not just met,
but exceeded
Playing Football
Jogging
Writing
Reading
University of Abuja
Shaw Academy
De- Master Computer
Lizdav Academy Secondary Schools
Akeje Nursery and Primary School
Certifications
BSc Accounting
2019
Professional Certificate in Front-End
Development
2020
Microsoft Office Specialist (MOS)
2016
Senior Secondary School Certificate (SSCE)
2015
First School Leaving Certificate (FLSC)
2009
Achievements
An employee of the Month, Bible Society of Nigeria (BSN)
Top Performer, Precious Healthcare Ltd, 2021
Outstanding Achievement in Customer Satisfaction, 2019
Employment
2022 – 2023
Executive Virtual Assistant
Harps Property Ltd
Responsibilities:
As an Executive Virtual Assistant, I provide essential support to executives by
managing administrative tasks, communications, and projects. I organize
schedules, handle emails, and coordinate travel arrangements, ensuring the
executive's time is optimized. Research duties involve gathering information for
decision-making, and I assist in prioritizing tasks to meet deadlines.
My role entails maintaining organized data, drafting documents, and monitoring
expenses with utmost confidentiality.
2020 – 2022
Virtual Office Assistant
Precious Health Care’s Ltd
Responsibilities:
As a virtual assistant's my primary responsibilities include administrative tasks like
email management, calendar management, data entry, transcription, Chat Support,
and communication on behalf of my clients. I conduct research, handle travel
planning, schedule management, and maintain digital files. Additionally, I manage
social media, provide customer support, assist with content creation, handle basic
bookkeeping, and offer tech support. I am adaptable and willing to take on various
tasks based on client requirements.
2019 – 2020
(BSN)
Virtual Administrative Specialist
Bible Society of Nigeria
Responsibilities:
As a virtual assistant's my primary responsibilities include administrative tasks like
email and calendar management, data entry, and communication on behalf of my
clients. I conduct research, handle travel planning, and maintain digital files.
Additionally, I manage social media, provide customer support, assist with content
creation, handle basic bookkeeping, and offer tech support. I am adaptable and
willing to take on various tasks based on client requirements.
2018 – 2019
Customer Services Support
Integrated Healthcare Ltd
Responsibilities:
As a customer service rep, I handled inbound calls from customer needing support.
My goal was to help them with their technical issues (i.e. troubleshoot) and process
returns without having them escalate the situation to my manager. I also had to
upsell customers on our products.
2014 – 2018
Customer Service Rep.
Oriestudio
Responsibilities:
As a Customer Services Rep. at OrieStudio, my primary role is to provide
exceptional service and support to our valued customers. I take pride in being a
friendly and knowledgeable point of contact, ensuring that customer inquiries,
concerns, and requests are addressed promptly and effectively. In this role, I am
dedicated to maintaining a deep understanding of OrieStudio's products and
services, allowing me to offer informed assistance and solutions. I actively listen to
customers, striving to create a positive experience by addressing their needs and
concerns with empathy and professionalism. Furthermore, I take a proactive
approach to problem-solving and always aim to exceed customer expectations. I
am committed to upholding OrieStudio's reputation for outstanding customer
service and contributing to the overall satisfaction and loyalty of our clients. In
collaboration with the OrieStudio team, I work to continuously improve our
customer service processes and provide feedback to ensure that our services align
with the needs and preferences of our customers. At OrieStudio, our customers are
our top priority, and I am dedicated to delivering a high-quality service experience
that reflects this commitment.
SKILLS AND KNOWLEDGE
Ability to pay close attention to details
Creative and innovative in problem-solving / good listening skills
Flexible/adaptable and able to work with diverse groups of people
Analytical and critical thinking abilities
Ability to work under pressure
REFEREE:
Mr. Paul Peter Adakole
CEO, Easytek Power Technology
No. 8 Dan Iya Street,
Behind Karu International Market,
Mararaba, Nasarawa State
Tel:-
Arch. Travershima Philip Abah
Organic Design Consult,
No. 19 Babis House,
Gwani Street, Wuse Zone 4,
FCT, Abuja
Tel:-
