Isaiah Keith Pagarigan

ISAIAH KEITH R. PAGARIGAN DC Apt. Rm. #1, Lower Camanjac, Dumaguete City Negros Oriental, 6200 Mobile Number:- Email:- Objective  To secure a position within an organization that will lead to a last working relationship and allow me to utilize my technical skills, experience and willingness to help others. Personal Information Age: Date of Birth: Place of Birth: Civil Status: Religion: Citizenship: 23 years old April 23, 1995 Iligan City, Lanao Del Norte Single Church of Christ Filipino Education Tertiary: Foundation University, Dumaguete City Course: Bachelor of Science in Information Technology 2011 - 2015 Secondary: Negros Oriental High School, Dumaguete City 2007 – 2011 Elementary: North I Central School, Iligan City, Lanao Del Norte 2001 – 2007 Qualifications/Skills       Proficient on Microsoft Applications such as MS Word, Presentation. Can work with Adobe Applications such as Photoshop and Illustrator. Has good communication and interpersonal skills. Has a good English Communication skills. Can deliver set goal. Willing to continue education and training. Work Experience  Chat Support GoLookUp|NeverClaimed February 2017 – January 2018  Manage Customer’s complaints  Customer Service Associate CheckPeople|GoLookUp February 2017 – January 2018  Review Customer’s account  Resolve Customer’s complaints  Process refund and cancellation   Customer Service Associate – Teletech Dumaguete Healthcare Account October 10 – December 17 2016  Review Claims  Resolve Health Provider complaints  Review Health Information  Provide Patient’s Policy  Customer Service Representative – SPi Global Inc. Financial Account February 13 – August 28 2016     Manage Money Transfers Review Information Modify Information Resolve customer complaints  Technical Service Representative – Sykes Asia Inc. April – October 2015     Provide technical support Troubleshoot issues Manage accounts Resolve customer complaints  Student Intern (IT Personnel) – Foundation University, Philippines March – July 2014     Providing technical support Managing Laboratory Inventory Operating a 7-in-1 network printer Installing Computer Software Home-based Work Experience  Quality Assurance Analyst – Adelphi Medical Staffing   Checking Medical Providers Information Coordinate with Medical Provider  Review and Modify Provider’s Information  Telemarketer – Bluebell People   Call Customers Review Customers Information  Upselling  Content Editor – The Editor’s Chronicle   Publish News Modify Information  Manage Website Character References  Mr. Eutiqiuo June Acas Team Leader SPi Global -  Sarah Jane Elloreg Manager Seahaven - Isaiah Keith R. Pagarigan I hereby certify that the above information is true and correct to the best of my knowledge and belief.