ISABELO JR B.
CARDENAS
Sales Executive/ Customer
Service Representative
Work Experience
Customer Service Representative /
Order –Entry
About Me
Highly-motivated, sales-driven,
creative, and a resourceful
individual. A professional who
initiates connection with
workmates to achieve a
healthy working environment.
A leader who makes the team
achieve a common goal for the
company’s success.
Expertise Skill
Customer Service
Computer Literate
B2B Sales / Appointment Setting
Digital Marketing
Technical Support
Contact Me-
Domino’s Pizza USA (Remote Work)
May 2022- September 2022
Sales Executive B2B
Ooma VOIP for Business
(Hybrid)
Full Potential Solutions
January 2022 – May 2022
Customer Service / Sales
Representative
Bradford Exchange USA and
Canada (Remote Work)
Transparent BPO
July 2021 –January 2022
Customer Service / Sales
Representative
Bradford Exchange USA and
Canada (Remote Work)
Transparent BPO
July 2021 –January 2022
-Blk 1 L 8 Phase C-1 Brgy.
Mulawin- Francisco Homes
CSJDM, Bulacan
Sales Manager
RepCrea 777 Printing Services
November 2018- July 2021
Technical Support / Sales Agent
Green Taxi Canada and Trim USA
Virtualist Business Solutions
May 2018 -November 2018
Sales and Billing Consultant / Customer
Service Representative
Telstra Sales and Billing Department
Teleperformance Philippines
6th Floor Telstra Bldg, Fairview Terraces,
Quezon City
May 2015 –April 2018
Customer Service / Technical Support
Xerox North America
Chat/ Email Support
Skype Non Voice
IBM Global Process Services
2F IBM Bldg G UP Ayala Technohub Q.C.
February 2011 - February 2012
Implementation Officer / Help Desk
Officer / IT System Support
Global Idealogy Corporation
South East Asian Foods Inc.
Pfizer, Mead Johnson, Cathay Drug
Technical Support Representative
Comcast Cable Support
Startek
Startek Bldg. Ortigas Ave , Quezon City
March 2013 –May 2015
Billing Representative
Billing Department Dodo Telco Australia
Acquire Asia Pacific
Shaw Blvd, Mandaluyong City
November 2013- December 2014
Billing Representative
Direct TV
Convergys
MDC 100, Eastwood City, Libis, Q.C.
November 2012- July 2013
Technical Support Representative
Virgin Mobile UK
Accenture
Accenture Bldg , Eastwood City Plaza ,
Quezon City
March 2012- November 2012
150 Valero Dr, Makati City
December 2009- January 2011
Teacher / Instructor / Coach
Mathematics, Values Education,
Music, Arts, Physical Education and
Health
Chess Coach Prisca / City Meet
La Concepcion College
City of San Jose del Monte, Bulacan
July 2007 – March 2009
Education
TBS Information Technology
FEU- FERN College-
TB.S. Industrial Engineering
Technical Institute of the
Philippines, Quezon City-
Personal background
Date of Birth: August 16, 1978
Place of Birth: Quezon City
Civil Status: Single
Nationality: Filipino
Languages: Filipino, English
B.S. Mechanical Engineering
Mapua Institute of the Philippines, Manila-
Character References
Jennifer Lynn Lantion
BID/Sales Support Specialist for Engine
IBM, Philippines
Mobile:-
Razelle Torres
Operations Manager
Virtualist Business Solutions
Mobile:-
Russell Ogoy
Sr. Team Leader
Sales and Billing Department
Telstra , Fairview Terraces
Mobile :-
Bhristian Sen Buena
Team Leader
TransparentBPO
Mobile:-