Isabelle Mullesch

Isabelle MULLESCH 3 Octave Leconte Street 76260 EU FRANCE Phone number : +33 - Email adress :-EMPLOYMENT HISTORY: From October 2018 to now : From September 2018 to now : December 2017 to now : June 2015 to January 2018 : January 2014 to January 2015 : February to October 2013 : Sept. 2011 to June 2012 : January to July 2011 : October to December 2010 : February to July 2010 : Sept. 2007 to Oct. 2008 : Born on 31/12/1986 31 years old French customer support Agent by email for Piiics Community Manager on Facebook for http://petiteschassesautresor.com French customer support Agent by email for Upcylink (french startup selling on Amazon) IT Consultant for French job placement agency, users support by email, phone and chat for the website pole-emploi.fr IT Support Analyst French/English for Dassault Systèmes, Paris France. Coach and trainer of new technicians. Help-Desk Technician / IT Support Agent for Steria (Natixis bank) French assistant, giving french classes to pupils at Dover College (Dover/UK) Web journalist at the regional center for youth (Rouen/France) Customer Service Representative and Technical Support for Orange (mobile phone provider) (Rouen/France) Online Content Moderator for a french website at BESEDO (Malta) High school monitor and computing trainer in secondary schools (Abbeville/Eu/France) EDUCATION : October 2008 to June 2009: 06/2004 : University Diploma "Communication" at DEP of Amiens/France Arts studies Baccalaureat (option English) at secondary school Michel Anguier (Eu/France) LANGUAGES : Fluent in English, both written and oral (10 months in UK and working in bilingual) Good level in Spanish (100h of intensive course in Spain) IT SKILLS: Windows XP, 7 and 8, Mac OS X. Word, Excel, Powerpoint and Access, Basic ticketing tools (SM7, Service now and Freshdesk) Remote desktop tools. Mozilla, Explorer and Safari, Chrome. Trello, Slack, Aliexpress, Shopify and Dropify, Amazon Seller.