Isabella Isen

ISEN BELLA SALES PROFESSIONAL C A R E E R O B J E CT I V E EXPERIENCE Motivated and ambitious, Sales and Marketing professional with demonstrated experience in cold calling, prospecting, closing deals and maintaining quality client relationship that nourishes the customer life cycle. Gifted with leadership and the ability to spot and engage the vicissitudes of emerging markets. Accelerated client retention by introducing new products to existing clients, facilitated the sales of 5 properties worth 150million Naira in 3 months, coordinated sales efforts and facilitated the sales of 6 of 3-bedroom units in Lekki gardens phase II worth 270million. Extremely proficient in communication, persuasion and negotiation, and in designing walkable, marketing and business plans with in depth market analysis ability and over 5years of experience from diverse sectors facilitating optimized business operations, beating stipulated organizational goals, benchmarks and objectives, with the intent to join an organization, with a vision to challenge the status quo and professionally engage value exchange. Jan, 2023 to Present C O NTA CT    - SALES SPECIALIST Bolt Facilitates customer acquisition, contract negotiation and Onboarding; Led onboarding teams to smoothly activate the best restaurants on our platform increasing the on boarding rates by over 42% in first quarter; Identifies and contacts restaurants and alcohol providers that are a perfect fit for Bolt Food; Developed and executed sales strategies that drove revenue growth, built strong customer and partner relationships, and positioning the company for long-term success; Secured several high-profile partnerships with leading companies in the industry, resulting in increased market visibility and revenue growth; Successfully negotiated several major contracts with key accounts, resulting in longterm partnerships and increased revenue streams; Managed key accounts, increasing and ensuring client retention and also securing and lead strategic partnership alliances with vertical partners; Ensures the deal negotiation and commissioning of terms for short term and long term business partnership; Manages pipeline of new potential restaurant partnerships; Builds strategic relationships with restaurants and negotiate better partnerships terms with their owners; Organizes restaurant-facing marketing campaigns that increases restaurants and Bolt Food orders and revenue; Manages and motivates mission-critical teams that drive the daily operations activations of the restaurants on our platform; Coordinates daily work activities on Slack, Pipe-drive, Looker, JIRA, Workday, zoom, Google meet etc. Apr, 2019 to Dec, 2022 +234-- SALES EXECUTIVE Arteferro Lagos, Nigeria REASON FOR LEAVING: NEEDED BETTER CHALLENGING OPPORTUNITIES. P O RT F O L I O Linkedin https://linkedin.com/in/bella-isen-a2a739100 E D U C AT I O N Mar, 2011 to Jul, 2014 Sociology / B.Sc Landmark University Omu-Aran C E RT I F I C AT I O N S Dec, 2020 Advanced Diploma in Human Resource Management University of Lagos SKILLS Product Knowledge Communication skills Active Listening Time Management Organization Skills Social Media Skills Problem Solving Skills Collaborative Skills Emotional Intelligence Critical and Numerical Reasoning Customer Relationship Management Client Retention Closing and Prospecting Skills EMPLOYMENT TYPE: PERMANENT & FULL TIME Retained the company’s top customers in the wake of strictvcompetition, by devising and presenting them with discount options; Developed and implemented a sales forecast system, that dynamically calculated future sales and constraints; Designed and implemented a strategic business plan that expanded company’s customer base by over 200%; Build and promote strong, long-lasting customer relationships by partnering with them and understanding the customer needs and expectations; Retained the company’s top customers in the wake of strict competition, by devising and presenting them with discount options; Boosted activity metrics by 200% in one year, and renegotiated sales deals that earned extra #500,000 in a single quarter; Nov, 2018 to Mar, 2019 MARKETING AND SALES EXECUTIVE Rydal Mews LTD REASON FOR LEAVING: NEEDED BETTER CHALLENGING OPPORTUNITIES. EMPLOYMENT TYPE: PERMANENT & FULL TIME. Facilitated N50 million Naira lead for the company by identifyingnew target markets through bespoke marketing strategies; Accelerated client retention by introducing new products to existing clients; Identified product improvements and coordinated with research and analysis teams, improving products by 25%; Consistently kept abreast with market trends improving brand's relevance and service delivery in respect to new trends; Facilitated the sales of 5 properties worth 150million Naira in 3months; Yielded 40% increase in sales and business productivity; Conducted market research to identify selling possibilities and evaluate customer needs; Set up meetings with potential clients and listen to their wishes and concerns; Delivered impeccable presentations on product and services; Collaborated with team members to achieve better results; Closed sales and deals. Jul, 2018 to Sep, 2019 Excellent Communication Skills: Verbal & Written Technology: MS Word, MS Excel, Power Point, Internet & Email Utility. SALES EXECUTIVE China Com Service REASON FOR LEAVING: NEEDED BETTER CHALLENGING OPPORTUNITIES. EMPLOYMENT TYPE: PERMANENT & FULL TIME I NT E R E S T S Professional Development Book Learning Closing Capacity Building LANGUAGES English Proficiency Level | Fluent Cordinated Sales effort with team members; Identified relevant sales KPIs optimizing sales processes; Led a sales team of 7 beating stipulated organization albenchmarks by 20%; Drafted and analyzed the budget for marketing for the upcoming year; Accelerated client conversion by introducing telecommunication sinfrastructures to government parastatals; Facilitated the company's increase in sales and revenue by 42% in 2months; Established and developed profitable customer relationships; Facilitated leads through cold calling, Telemarketing and email marketing; Consistently met targets by 100% between September 2018-January 2019; Facilitated the sales of Bandwidth, internet and cloud to government parastatals in Lagos state and Abuja. Feb, 2017 to Jun, 2018 SALES EXECUTIVE Lekki Gardens LTD REASON FOR LEAVING: NEEDED BETTER CHALLENGING OPPORTUNITIES. EMPLOYMENT TYPE: PERMANENT & FULL TIME. Facilitated the sales of 6 of 3-bedroom units in Lekki gardens phase 2 worth 270million; Increased brand's client retention over a period of 12 months through a strategic approach to client post sale relationship management; Established positive customer relationships; Performed cost benefit analysis of existing and potential customers. Coordinated sales effort with team members; Delivered impeccable presentations on product and services; Collaborated with team members to achieve better results; Closed sales and deals. V O LU NT E E R R O L E S LAGOS FOOD BANK January, 2020 – Present Propagated and projected the #ENDPOVERTY project online achieving over 1000 impressions catering for the welfare of over 1500 families in weeks. AIM TO CARE February, 2017 – Present Facilitated the mentorship of 500 teenage girls’ on entrepreneurship and leadership resulting in 8% funding of participants till date; Educated over 300 teenage girls on personal hygiene and Sanitation; Initiated team work to create sexual awareness and personal hygiene awareness to children in Aja community secondary school; Assisted in giving back sanitary pads, soaps to over 300 girl Child in Lekki Environs. BACK TO SCHOOL INITIATIVE April, 2017-October, 2017 Enabled collaborations during the bag to school initiative to give school bags and school shoes to over 400 children in Makoko community; Volunteered and assisted in tutoring and mentoring kids at Makoko community school. SPECIAL TRAININGS Product Management, (Training by Product Dive) | March, 2022.