Isaac Roman Ogolla

ISAAC ROMAN OGOLLA -,-, 80118-Nyali, Mombasa-Kenya PROFESSIONAL SUMMARY Detail-oriented Information Analyst with three years of experience in managing and safeguarding sensitive information. Proven ability to maintain accurate documentation and ensure compliance with regulatory standards. SKILLS • • • • • Information management Data analysis Document control Data entry Compliance management WORK EXPERIENCE Customs officer (Internship) Kenya Revenue Authority (KRA) 3rd January 2023 – 31st December 2024 (2 years) • • • • • • • • • • • Preparation of daily, weekly and monthly reports. Ensuring that reports are correctly done and sent on time. Receiving and recording daily released cargos and motor vehicles. Ensuring maintenance and accuracy of data. Verification of cargos and motor vehicles. Ensuring all documents are attached in the system as per the consignment. Advise clients. Provide information on customs requirements, import and export restrictions and tariff systems. Administrative tasks. Coordinate administrative tasks, maintain records and ensure all necessary paperwork is up to date. Communication: liaise with clients, government agencies and freight forwarders. File management: Organizing and classifying documents, including physical and electronic files, using appropriate indexing systems for efficient retrieval. Digitization and archiving: Converting paper records to digital format for easier access and Long-term preservation. Record retention schedules: Establishing retention periods for different types of records based on legal and organizational requirements, ensuring proper disposition of outdated information. Information retrieval: Responding to requests for Records from internal and external stakeholders, providing timely access to necessary information. Data security: Implementing measures to protect sensitive information, including access controls, encryption, and physical security protocols to prevent unauthorized access or data breaches. Field support Technician (Apprenticeship) Brookfield Engineering Limited. Kigali, Rwanda 10th January 2022 – 31st December 2022 (1 year) • • • • • • Install equipment in customers’ homes and places of business and train customers to properly operate and service their new hardware. Work with field service representatives to thoroughly understand customer complaints and equipment issues before arriving on site for maintenance. Travel to job sites to troubleshoot issues, diagnose problems and fix equipment as needed. Provide regularly scheduled, ongoing equipment maintenance visits. Operate the company vehicle and provide schedule updates with tracking software. Follow company procedures and safety policies. EDUCATION Bachelor of Library and Information Science (Information Technology option) Laikipia University. September 2016 - December 2021 GPA 3.50/4.0 INTERESTS • • • • Reading and research Problem solving and strategic thinking Wild life conservation Sports and physical activities LANGUAGES • • • English Swahili French REFEREES Susan Adede Customs Supervisor Kenya Revenue Authority (KRA) - Peter Okolli Field Manager Brookfield Engineering Limited -