Isaac Onyinyechi Vivian

ONYINYECHI VIVIAN VIRTUAL ASSISTANT PROFESSIONAL SUMMARY --,- Nnewi, Anambra Detail-oriented and highly organized Virtual Assistant with experience in administrative tasks, data entry, research, and customer support. Adept at utilizing productivity tools to streamline workflows and improve efficiency. Strong communication and time management skills, ensuring timely project execution. Passionate about delivering high-quality assistance to businesses and professionals. EXPERIENCE EDUCATION Virtual Assistant BSc. Pure and Industrial Chemistry Goldie Virtual Assistant | Feb. 2023 - Present BSc. Pure and Industrial Chemistry Managed administrative tasks, including email Abia State University, Uturu, handling, scheduling, and data entry. Abia State | 2017 SSLC O’Level Science Cor Mariae Girls’ Comprehensive Secondary School, Aba | 2011 FSLC Owerri Road Primary School, Abia State | 2005 KEY SKILLS Administrative Support & Scheduling Data Entry & Organization Research Email & Calendar Management Customer Support & Communication Time Management Microsoft Office Suites (Doc, Excel, Slides, Google Workspace etc) Use of tools like Asana, Trello, Sage Multitasking & Attention to Detail Problem-Solving Conducted market research and compiled detailed reports. Assisted in project management and task organization using Asana and Trello. Maintained digital records and organized files for easy access. Customer Service Representative Innoson Vehicle Manufacturing Company, Nnewi | Feb. 2023 – Present Provided excellent customer support, handling inquiries and resolving complaints professionally. Assisted customers with spare parts information, availability, and purchase processes. Managed customer records and tracked service requests using CRM tools. Coordinated with various departments to ensure timely resolution of customer issues. SKILLS Conducted follow-ups to ensure customer satisfaction and loyalty. CERTIFICATION Goldie Virtual Academy || Virtual Assistant 2025