Isaac Leon

 Isaac León Manrique Email address: ID Number: - - de Bogotá Cellphone number: Alternative phone number: - - Employment Objective To acquire any position that would fit my field of expertise and that would meet the requirements needed by the company. Education: Colegio Colombo Internacional Acoinprev Languages Diploma Program: Applied Linguistics Center, United States and Winnipeg – Canada Human Relations and Communication Skills * Good at working cooperatively. * Good at working and communicating within a team to achieve shared goals. * Good at developing and managing relationships with others. * Able to formulate new ideas to solve problems. * Able to think ahead to spot or create opportunities. University Education: * Modern Languages, Catholic University of Colombia Work Experience: Assurance Wireless- Teleperformance Customer Service Representative, * Technical Support (Mobile, Voice, Messaging, Mobile ADSL) * Eligibility processes Convergys Customer Management Colombia S.A.S AT&T CUSTOMER SUPPORT ASSOC I * Transfer of Billing Responsibility * Activation and cancelling account services * Technical Support Assistance Callzilla – Red Latinoamericana de Ingeniería GUESS Campaign Customer Service Representative * Sales Services (Online – Direct Phone Sale Support) * Return Policy Support Great Virtual Works Omega XL Campaign (Work from Home) * Activation and cancelling account services * Retention and Sales Services (Customer Save and Crossed Save) * Testimonial and Referral Program References Available Upon Request