Isaac Teryila Lanem
IT Support Specialist
--No 375, Rumuagholu Road,
Port Harcourt, 500102, Nigeria.
PROFILE
Highly motivated and result-oriented IT Support Specialist with
six years of experience, delivering exceptional technical support
to diverse user groups. Proven ability to troubleshoot and resolve
complex hardware and software issues, maintaining network
stability and providing proactive support to enhance user
productivity. Seeking a challenging IT role where I can leverage
my technical expertise, problem solving abilities, and dedication
to user satisfaction to drive positive outcomes for the
organisation.
EMPLOYMENT HISTORY
Warehouse/ Technical Support Officer at African Star Energy
Services Limited, Port Harcourt, Nigeria.
January, 2023 to Date
Installation, troubleshooting and repairs of ICT gadgets.
Installation and maintenance of wired and wireless networks.
Repairs and maintenance of office machines
Receiving, recording and proper storage of the company’s
inventory.
Timely delivery of company’s inventory
Maintenance/ Logistics Officer at African Star Energy Services
Limited, Port Harcourt, Nigeria.
November, 2022 to December, 2022
Installation, troubleshooting and repairs of company’s
machines and equipments.
Installation and configuration of workstation hardware and
software.
Collaborating with other technicians in solving technical
challenges.
IT Support Specialist at Lazic Technologies, Port Harcourt,
Nigeria.
January, 2017 to October, 2022
Providing general IT Support and training for the Company’s
computer users.
Upgrading computers with the latest peripherals, software
updates and patches.
Handling customers and colleagues queries regarding
networks, systems and applications.
SKILLS
Data Entry Officer at World Health Organisation, Nigeria.
January, 2015 to December, 2016
Prepare, compiles, and sort documents for data capturing.
LANGUAGE
ENGLISH
TIV
Verify and logs receipt of data.
Transcribes source data into the required electronic format.
Transfer information from paper into computer files.
Carry-out data cleaning and presentation.
Technical and Digital Intern at ValueBeam Limited, Makurdi,
Nigeria.
March, 2014 to December, 2014
Troubleshooting and repairing Laptop Computers.
Refilling printer cartridges.
Installing and Updating computer software for clients.
Data entry Officer at Olam Nigeria Limited, Ikom, Nigeria.
April, 2013 to February, 2014
Data Collection, Entry, Analysis and Presentation.
Post Graduate Diploma, Computer Science at University of
Agriculture, Makurdi, Nigeria.
January, 2015 to February, 2016
Graduated with Upper Credit
Bachelor of Science, Industrial Physics at University of Agriculture,
Makurdi, Nigeria.
January, 2008 to December 2011
Diploma in Hardware Engineering at AllTech solutionz, Makurdi,
Nigeria.
January, 2007 to December, 2007.
Graduated with Distinction.
Senior Secondary School Certificate at Government Secondary
School, Gboko, Nigeria.
September, 1996 to October, 2022
LINKEDIN LINK
