IsauraVILLALOBOS
WORK EXPERIENCE
Extraordinary Custoner Experience-
CONTACT INFO
San Pedro Sula, Honduras
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SKILLS
Conflict Resolution
Product Knowledge
Multitasking
Verbal Communication
Microsoft Office
Customer Service Skills
Converting doctors' and other healthcare
providers' voice-recorded notes into written
medical reports. These reports become part of a
patient's official health record.
CARE SOLACE | TEAM MANAGER
2021 - 2024
Monitor and evaluate the performance of my
team. Setting performance metrics, conducting
regular assessments, and addressing any issues
or challenges that may arise. 1 -1 coaching
sessions and costumed training .
ZERO VARIANCE | C.E.S
2020 - 2021
Working with customers to ensure they achieve
their desired outcomes and derive maximum
value from the products or services they have
purchased. Understanding their needs and
offering solutions or recommendations to
enhance their experience.
STARTEK | TRAINING ASSISTANT
2018 - 2020
EDUCATION
Atlantic Bilingual School
2015
Unah-VS
Current
Assisting in the collection and compilation of
training evaluation forms and feedback from
participants. Helps assess the effectiveness of
training programs and identify areas for
improvement. attention to detail, organizational
skills, ability to manage multiple tasks contribute
to the successful delivery of training programs
that support the development and growth of
employees.