IRYN KRYSTLE P. CRUZ
Fairview, Quezon City
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-or-
OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
SKILLS
Flexible Team player
Good communication skills
Fast learner
Hardworking
Knowledgeable in all MS office application
Positive thinker
Creative
Organized
Bartending and Flaring (TESDA Certified)
Willingness to learn
EDUCATIONAL ATTAINMENT
Year
Year 2007
School
Bartending NC II Tesda Women Center
Graduate Course
Vocational Course
2003 – 2007
Sacred Heart Academy Novaliches High School Department
Zabarte, Quezon City
Secondary
1997 – 2003
Mystical Rose School of Caloocan Inc.
Almar, Quezon city
Primary
PERSONAL BACKGROUND
Born on January 12, 1991 in Calumpit,Bulacan. A Roman Catholic that is cheerful, very hard working, patient and very open minded. I’m responsible and dedicated to my work. I make sure that I use my creativity with every work that I do. I’m fluent in English & in Filipino both in verbal & writing.
CERTIFICATIONS
NC II BARTENDING – from TESDA WOMEN CENTER
ON THE JOB TRAINING
Le Souffle
Unit B the Fort, Bonifacio Global City, Taguig City
February 2008 – May 2008
Works as a Bartender in a Fine Dining Restaurant.
Mixing and serving of all kinds of alcoholic and non-alcoholic beverages.
WORK EXPERIENCE
Teleperformance – Australian Account
Maligaya drive – Telstra building Ayala Fairview Terraces, Quezon City
Worked as a Customer Service Representative from March 2011 till July 2012
Worked as Subject Matter Expert from August 2012 till February 2013
Works as a Team Supervisor for Billing and Sales from March 2013 till Present
Doing applicant verification for our account’s final phase of hiring process and I’ve been handling new consultants (newly hired agents) to be endorse for production, manages multiple team/class if needed. Reviewing and evaluating individual and team performance. Attended multiple seminar and trainings focusing on people development, coaching, management, leadership, etc.
CHARACTER REFERENCES
Stefani Gayl C. Layco
Systems Analyst
Simplesoft, Inc
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Juliann Lagmay
Supervisor
Teleperformance Philippines
Fairview Terraces – Quezon City
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Dannica Alexis Monsalud
Manager
BPO Company
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