Irish
Vibas
General Virtual Assistant
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PROFILE
A meticulous professional with
well-versed in providing quality
administrative and customer
service support through effectively
handling remote office procedures
and calls. Effectively able to meet
set deadlines and process
information through well-honed
research skills.
EXPERTISE
E-commerce Support
Data Entry
Customer Service
Basic Graphic Design
Administrative
Basic Social Media
TOOLS
Monday.com
Trello
Canva
Google Workspace
MS Office
Basecamp
Outlook
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EXPERIENCES
Outsourced Doers | Aug.2022 - Sept. 2023
E-commerce Virtual Assistant
Uploading products, updating descriptions
Responding to inquiries, resolving issues, and managing
reviews.
Preparing reports, and conducting market research.
Managing emails, scheduling, and supporting general
admin duties
Supporting the e-commerce business owner with
general admin tasks
Addressing customer complaints and resolving issues
Concentrix | Nov. 2019 - June 2021
Customer Service Representative
Inputs data into database systems and creates
reports based on the information
Ensure information is accurate and valid by creating
and updating records
EDUCATION/TRAININGS
Information Technology | March 2013
Adventure College
Computer Hardware Servicing NCII
5-Day Comprehensive Skills Profiling Program | Yokly
Freelancing (Virtual Assistant) Course | Surge Marketplace
GVA Training | Pro-VA
