Irish Sabanal

IRISH SABANAL Virtual Assistant Profile Virtual Assistant with experience in customer service, real estate marketing, and hospitality. Skilled in admin support, client communication, and social media management. Reliable, detail-oriented, and adaptable in helping startups and small businesses scale smoothly. Work Experience --linkedin.com/in/irish-sabanal-8872ab343 - Casanuevo Real Estate Real Estate Marketing Assistant Created and optimized property listings across multiple online platforms, increasing inquiries from potential buyers and renters. Managed client communication via phone, email, and Education social media, Bachelor of Hospitality Management and professional social media content) to boost property visibility. Coordinated - property viewings and maintained schedules for real estate agents. Supported the sales team with deals. - Bos Coffee Customer Service Support Assisted customers with inquiries, purchases, and product information, ensuring a positive experience. Accurately processed payments, refunds, and transactions while maintaining balanced records. Resolved customer complaints promptly and professionally, improving customer satisfaction. Promoted store products and special offers, helping increase repeat business. Collaborated with team members to meet sales targets and improve service efficiency. - Hotel Essencia Receptionist OJT (while studying) Handled front desk operations, including check-ins, reservations, and guest inquiries. Provided excellent guest service, ensuring a English (Conversational) visayan (native) research, documentation, and follow-ups to accelerate closing Expertise Language timely Designed marketing materials (flyers, brochures, and University Of Negros Oriental Administrative Support: Email & calendar management, data entry, internet research Customer Support: Phone, email & chat support, CRM assistance Social Media Management, Content Creation, Basic Graphic Design (Canva) Tools & Platforms: Google Workspace, Microsoft Office, monday.com, and HubSpot CRM ensuring responses. welcoming and professional experience.