Irish Lampedario

I have a solid Customer Service Service experience in a call center setup support providing all types of services (phone, email, chat) for more than 2 years. I have worked with big companies such as AVG and AT&T as a Customer/Billing/Technical Support before I became a Virtual Personal Assistant.I have been a Virtual Assistant for more than 3 years now .I have a lot of different experiences and still willing to learn more. I dealt with different clients for the past years, discussing reports and data provided by each accounts.

I am a self-starter, dependable and result-oriented person. I am capable of doing whatever is asked of me, whether it is something I have experience with or something that I need to educate myself on, it will get done.

I can do several tasks simultaneously. I am persistent but patient towards one goal - providing quality support to customers.

I am easily to work with and very professional. I am available anytime and can work anytime of the day as needed. 

I am confident that I can take up any project and do it with full dedication. I value trust, honesty and professionalism but most of all, client satisfaction is my top priority, and I always believe that all projects deserve excellence you are guaranteed that I will do my best to bring the best quality output.

VA’s TASKS AND DUTIES 

1.PHONE SERVICES

Appointment Setting Track and Call previous owners of properties 

Call Answering & Transfer Customer Service/ Telephone Support Cold/Warm 

Calling Pre-Screen Buyers and Sellers 

2.SALES & (Internet) MARKETING 

Search Engine Optimization 

Search Engine Marketing 

Social Media Marketing 

Facebook Marketing 

Twitter Marketing 

Linkedin Marketing 

Email Marketing 

Lead Generation Sales Advertising 

3.ACCOUNTING SERVICES 

Profit/Loss Report

Income Statement

Balance Sheet Report

Creating Invoices

Bookkeeper

Time Keeping

Time Card Entry

Quickbooks

Zoho

4.CLASSIFIED ADS ONLINE POSTING(We Buy Houses and We Sell Houses Ads) 

Post Ads on properties for Sellers and Buyers (Classified Ads) 

Craigslist Backpage Kijiji and a lot more( Around30-50 Real Estate Sites) 

Article posting and submission Newsletters/Press realeases submission 

5.SOCIAL MEDIA MANAGEMENT 

Facebook - join real estate groups 

Twitter - follow real estate professionals 

LinkedIn - connect with real estate professionals 

Biggerpockets - connect with real estate professionals, asked for their email address and phone number, add them to sellers/buyers list

Connected Investors - connect with real estate professionals, asked for their email address and phone number, add them to sellers/buyers list 

6.Market Research: 

Research Wholesale Properties 

Research Properties depending on clients specifications - Vacant House Research 

Get Inventory Listings of Home Builders 

7.Autoresponder Management: (HubSpot, GetResponse, Klaviyo, Mailchimp, ConvertKit, Autopilot, Omnisend,Aweber, Constant Contacts, RealeFlow) 

Create and Schedule Newsletters 

Creating an Effective follow-up Campaign 

Turning Visitors to a Website Sign-up 

RealeFlow handling 

8.E-mail Handling: 

Preparing Mail out 

List Emailing Investors 

Respond to Emails

Email Campaign

9.Amazon, Shopify and WooCommerce

Customer Support

Order Management and Processing in WooCommerce, Shopify, and Amazon

10.OTHER SERVICES:

FACEBOOK Groups, Page Blasting, Message Blasting, Facebook Creation/Fan Page/FB Groups

Vacant House Research/Run Comps

Skip Tracing (Intelius Expert,Fast People, Truepeoplesearch and Yellowpages)

Lead Mining

Managing Account on Freedomsoft, Realeflow, Salesforce, Infusionsoft, Liondesk, Moneytree, Salesforce, Freshdesk/Zendesk, Servicem8)

Syndicating property ads through sellpoint, postlets, or freedomsoft

Real Estate