Irish Ferrer

I am a dedicated, detail-oriented, and tech-savvy professional with a strong foundation in healthcare, administrative support, and small business operations. With a degree in Physical Therapy and diverse work experience ranging from data entry and retail management to social media coordination, I bring a well-rounded skill set ideal for virtual assistance roles.

My professional journey began in the healthcare sector, where I worked closely with licensed physical therapists during my internship. This experience sharpened my attention to detail, communication, and time management—skills that translated seamlessly when I transitioned into data entry and administrative support roles. As a freelance Data Entry Specialist, I handled sensitive medical records, ensuring accuracy, confidentiality, and timely documentation through Electronic Health Record (EHR) systems. I take pride in maintaining well-organized records and resolving discrepancies in collaboration with healthcare teams.

In addition to my medical and clerical background, I also have experience running a small retail business. As a business owner and retail manager, I handled everything from inventory and budgeting to staff training and customer relations. This role taught me the importance of organization, efficiency, and strategic thinking—qualities I apply in every professional setting.

Recognizing the power of digital platforms, I expanded into social media management, where I successfully grew brand visibility and engagement across TikTok, Facebook, Instagram, and Discord. I developed content calendars, tracked performance analytics, and engaged directly with online communities to drive results. My creativity, paired with technical proficiency, allows me to manage online spaces effectively while aligning them with broader business goals.

My diverse background makes me adaptable and resourceful—two essential qualities in the virtual assistant field. I’m comfortable juggling multiple responsibilities, whether it's calendar and email management, customer support, data entry, or social media coordination. I am proficient with CRM tools and always eager to learn new software to better serve clients.

Above all, I am committed to delivering high-quality support with integrity, professionalism, and a customer-first mindset. Whether working independently or within a team, I prioritize clear communication, reliability, and results. If you're seeking a virtual assistant who can offer more than just admin tasks—someone who brings strategy, organization, and a human touch—I’d love to be a part of your team.