Irish C. Diong
Block 9 Lot 31 Villa Angelina Subdivision, Danao, Cebu 6004 | ( c - |-
Objective
Competent, passionate call center professional looking for a position to utilize my skills in customer service to provide excellent product knowledge and problem resolution.
Education
Bachelor of Science in Nursing
School Year 2009
University of the Visayas
Skills & Abilities
Customer service expert
Fast learner
Skilled multi-tasker
Exceptional communication skills
Committed to maintaining data integrity
Adheres to customer service procedures
Experience
Technical support ii | convergys philippines inc | september 2011- present
Provide technical assistance to customers with telephone and internet problems.
Telesales executive | live2sell company | february 2010 – september 2011
Set appointments to prospects who are interested in going back to school either online or campus based.