IRISH
DEL ROSARIO
AMAZON SEO SPECIALIST | CUSTOMER SERVICE
SKILLS SUMMARY
I am an Amazon Seller Virtual Assistant
specializes in Amazon customer service,
keyword research, and listing optimization.
I help Amazon sellers optimize keywords,
images and text content of the product listing
to rank higher in Amazon search results for
relevant keywords.
Keyword Research
CONTACT DETAILS
Customer Service
I will help you determine the most relevant search terms and keywords for
your product to make it noticeable enough to have a better ranking.
Listing Optimization
Using Amazon SEO techniques and enhancing every detail of your product
listing, I will help your products be discovered and convert more sales.
I will help you in answering all queries and questions, get more positive
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reviews, handle negative reviews and feedbacks, process refunds, create
fulfillment orders and replacement of orders to give the best customer
experience.
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linkedin.com/in/irish-del-rosario
Note: My skills are not limited to the mentioned above.
https://irish-del-rosario.mystrikingly.com/
WORK EXPERIENCE
ACADEMIC HISTORY
AMAZON SELLER VA MASTERCLASS
Amazonationph
October 2021
PAMANTASAN NG LUNGSOD NG MAYNILA
Bachelor of Science major in Travel and Tourism
Management
March 2015
PROFICIENCY IN TOOLS
Helium 10
Calendly
MBS Retriever
Canva
Google trends
G Suite
FBA Revenue
Asana
Calculator
Customer Support Services Officer
Rockwell Land Corporation | July 2020 - Present
Handle client’s queries, concerns and be able to provide all necessary
requirements needed.
Make sure that all transactions are updated in the system, tracking forms
and Masterfile. Overall Maintenance of Dashboards and Daily Productivity
Reports.
Front Office Executive
Aruga by Rockwell |March 2017 - July 2020
Resolve customer issues, complaints, problems in a quick, efficient manner to
maintain a high level of customer satisfaction and quality service.
Supervise daily shift process ensuring all team members adhere to standard
operating procedures in the absence of the FO Supervisor / Duty Manager.
