Irina Swofford

--| Linkedin: https://www.linkedin.com/in/irina-swofford-/ Irina Swofford PROFESSIONAL SUMMARY Dynamic and results-driven Project Manager with over five years of experience in software development and AI engineering. Proven track record in leading cross-functional teams, managing high-impact projects, and delivering solutions that enhance user satisfaction and business outcomes. Adept at Agile and Kanban methodologies, risk management, and strategic planning. Seeking to leverage leadership skills and technical expertise in a management role to drive organizational success. SKILLS ●​ ●​ ●​ ●​ ●​ Project Management: PMP, Scrum Master, Product Owner, Agile, Kanban, Risk Management, Stakeholder Communication, Budget Management, Schedule Management, Project Planning, Project Execution AI/ML: Convolutional Neural Networks (CNNs), Recurrent Neural Networks (RNNs), Natural Language Processing (NLP), Generative AI, TensorFlow, Scikit-learn, Pandas, NumPy, Dialog Flow, LangGraph. Software Development: React, TypeScript, Jest, AWS, Node, Redux Toolkit, Python. Tools: Microsoft Project, ClickUp, Jira, Confluence, Teams, Tableau, Power BI, Amazon Textract. Certifications: PMP, Scrum Master, Product Owner, ITIL, Six Sigma EXPERIENCE Radical AI — ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ AI Engineer/Project Manager | March 2023 - Present Led cross-functional teams in the development of AI-driven solutions, including an AI-powered quiz generation tool, enhancing educator productivity and engagement. Collaborated with data scientists, ML engineers, and software developers to translate AI models into practical applications. Developed and maintained AI project roadmaps, timelines, and budgets, ensuring alignment with business objectives. Identified risks, dependencies, and mitigation strategies specific to AI projects, including data availability, model accuracy, and ethical considerations. Utilized ClickUp to track KPIs, monitor progress, and adjust plans as needed. Ensured compliance with AI ethics, data privacy, and regulatory requirements. Educated stakeholders on AI capabilities, limitations, and best practices. Implemented Agile methodologies, including sprint planning and daily stand-ups, to ensure on-time delivery of key features. Developed and executed risk mitigation strategies, reducing potential ●​ ●​ ●​ ●​ ●​ ●​ project delays by 10%. Facilitated stakeholder communication, providing regular updates on project progress and addressing concerns promptly. Utilized Conversational AI with RAG (Retrieval-Augmented Generation) to integrate real-time data, ensuring accurate and context-aware responses. Defined project scope and objectives, ensuring alignment with stakeholder requirements. Managed project timelines and resource allocation, delivering the project within the agreed-upon timeframe. Presented project demos and progress updates to stakeholders using pitch.com presentations. The AI-powered Teaching Assistant and Quiz Generator projects were successfully completed on time, meeting user expectations and reduced manual content creation time by 40%. Nexient/NTT DATA — ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Consulted for major clients, including First Bank Republic, leading the Digital Statements Project to enhance the accuracy and usability of digital statements using Amazon Textract. Led project planning and execution, coordinating with stakeholders to ensure alignment with business goals and addressing issues promptly. Developed an HR chatbot using Dialog Flow to automate routine HR processes, reducing workload and providing 24/7 support to employees. Designed and implemented a Predictive Model for Customer Churn using Python, TensorFlow, Scikit-learn, Pandas, and NumPy, improving customer retention strategies. Developed and managed project schedules using Jira, ensuring on-time delivery of key milestones and a 15% reduction in project delays. Collaborated with cross-functional teams to ensure seamless integration of new features. Delivered projects within budget and on schedule, consistently meeting stakeholder expectations. Improved system efficiency by 15% through the implementation of machine learning solutions. Avanade — ●​ ●​ ●​ ●​ ●​ ●​ Project Manager | March 2021 - March 2023 Project Manager | September 2017 – March 2021 Conducted regular meetings and presentations with clients to discuss project progress, gather feedback, and make necessary adjustments. Mentored junior developers, significantly contributing to their skill development and career advancement. Coordinated cross-functional teams, ensuring successful delivery of high-impact projects on time and within budget. Managed multiple software development projects, coordinating cross-functional teams and ensuring on-time delivery. Utilized Agile methodologies, including sprint planning and retrospectives, to drive continuous improvement. Implementing cost-saving measures that resulted in a 10% reduction in project expenditures. EDUCATION University Politehnica, Romania — Bachelor of Science 1998 -2003