Irina Sansenbag

Irina Denise Sansenbag Luaces-| linkedin.com/in/irina-sansenbag | (- Work Experience Languages Team Leader & Sales Assistant 'Carbono' Retail Clothing Store 12/2024 - 04/2025 -Closed a sale accounting for more than 30% of the day’s total revenue. -Supervised two neighboring stores simultaneously, coordinating a team of four sales associates. Spanish native English advanced German basic (C2) (C1) (A1) Soft skills Leadership & teamwork Waitress 'Amarras' Bar-Café 10/2024 -12/2024 Conflict resolution Telemarketer/Setter 'Filtros de la Costa' Water Treatment Commercial Advisor Administrative Assistant 08/2024 - 10/2024 Productivity & time management 01/2024 - 07/2024 'Assistur' - Travel Miles Club Creativity and innovation -Customer service and personalized assistance Developed personalized follow-up strategies that reduced client dropouts by nearly 50% in just one month. -Database management -Sales quality control -Daily, weekly and monthly KPI analysis -Sales commission verification per agent -Flights, hotel stays and travel packs budget (via TurismoCity, Plataforma10 y Booking) Certifications & Courses FCE, B2 level 'Cambridge' Mastery, C1 level 'Wall Street English Argentina' Graphic Design 'BA Multiplica (CBA) y UTN' Hard skills Inkscape Gimp Anura Canva VoIP calling Google Drive Microsoft Powerpoint Google Slides Office Suite Google Keep Microsoft Excel Google Sheets Microsoft Word Google Docs