Irina Andre

Irina Andre

$25/hr
Customer Experience Project Manager
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
29 years old
Location:
Lisbon, Lisbon, Portugal
Experience:
3 years
About

CX-focused Project Manager with experience across EMEA in managing performance metrics (CSAT, FCR, escalation rate), driving customer feedback loops, and coordinating regional operations. Proven ability to align support operations with product, policy, and local market needs in fast-paced environments.

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