Iric Diane Par

Iric Diane Par Address: 11 Scoop, San Antonio, Paranaque City Phone:- E-Mail:-Skype: iricdiane.mercado Objective To pursue a career in my field of expertise where I can utilize my skills and experience to help the company meet and surpass its goals. Experience Virtual Assistant | GroCapitus (August 2020 to May 2022) GroCapitus is a Multifamily Real Estate company. Tasks include marketing of rental properties, sending investors update email campaign, Facebook Ads, Google Ads. Stacking and maintaining Google spreadsheets and database. Lead Nurturing (outbound calls, sms, and email). Real Estate Investor Virtual Assistant | Creative Investment Real Estate [October 2018 – December 2019] Primary tasks are lead generation (getting leads from county records, daily newspaper, Facebook groups and craigslist), Skip tracing using county records and people finder, List building, stacking and maintenance, Follow up calls on old leads. Property Management (incoming phone calls and online inquiries, prospective tenants qualification and application processing, Setting showing appointments, Background check (criminal, credit, job, landlord, references), SMS specialist using Lead Sherpa Project Coordinator/Marketing Assistant I Black Card Solutions [Feb 2016 - October 2018] BlackCardBooks is a publishing company based in Canada. Company works with aspiring authors to produce their book to use as marketing tool. I worked as an Executive Virtual Assistant reporting directly to Marketing Manager/Director , assisting with daily schedules, Email and Calendar management, Schedule and create webinar and meeting, facilitating meetings and webinars, manage FB page with regular posting for marketing content and FB Ad. Got promoted as Project Coordinator, directly working with authors, doing coaching sessions and coordinating needs for marketing materials, assisting with book cover designs and edits, assisting with book manuscript up to publishing. Real Estate Investor Virtual Assistant | Greyt Properties [March 2015- Feb 2016] I am highly trained to communicate with real estate agents, sellers and investors to deliver services. I am very efficient in communicating and organizing. I was able to develop my skills as an Investor’s Virtual Assistant. Tasks includes Lead Intake (receive calls/text/voicemail/email from leads, qualify leads into sellers/buyers, gather information, set appointment), Process Comps (Zillow and MLS). Formulate offers, close the deal. Prepare contracts using templates in Docusign, Send contracts (Seller/Buyer). Update Website (Carrot). Marketing (website, Facebook marketplace/groups, Craigslist). Various admin tasks and reports. Tier 2 Escalations | MICROSOFT [September 2012 – March 2015] Microsoft is an American multinational technology company that develops and sells computer software, consumer electronics and personal computers and services. I started from level 1 technical support for Windows operating system and MS Office applications, then laddered up as a level 2 escalations. We handled difficult cases that were unresolved by level 1. Also, we handled retention and refund. Customer Service / Sales Representative | AT&T U-Verse [February 2011 - September 2012] It’s a cable TV, internet and phone provider. We were highly trained to do sales and customer service for all products. We handled numerous irate and difficult customers which developed our excellent customer service skills. We also provided technical support and dispatch assistance. Nurse | Uranienborg Hjemmet, Oslo Norway [October 2008 - January 2011] Provided holistic care for elderly patients with Dementia. Administered medication, provided morning and evening care, facilitated activities for daily living, prepared prescribed meals for different patient needs. Education College [-] Our Lady of Guadalupe College | Bachelor of Science in Nursing Secondary level [-] Makati High School Skills Knowledge in principles and practices for health care Highly organized and can work under pressure Great communication skills Advanced in oral, written and comprehension in English and Norwegian 2 Phone and Email Handling Creating campaigns via email Managing Social Media Knowledge with Real Estates principles and practices Proficient in Microsoft computer Software Systems Proficient in Microsoft Office Technical expert for Microsoft products Competent Customer Support and Technical Support Service Knowledgeable in Adobe Photoshop and Canva for Image Editing Proficient in video editing and social media marketing Basic Knowledge of Bookkeeping (Inventory and Sales) Financial and Mortgage Insurance The desire to experiment with new ideas and able to multi-task Willingness to learn new things and grow with the company Character Reference Tyler Swift Creative Investment Real Estate Owner-- Andrea Mihalcea-Halikia Marketing Manager/Director - Blackcardbooks (--Madelle Velasco Nurse - Vestre Viken, Bærum Sykehus, Norway (- 3