Irfan

With over 15 years of progressive experience in the fintech and telecom industries, I am Irfan Ahmad Khan—a results-driven Senior Technical Product Manager and Scrum Master with a specialized focus on Digital Payments, System Integrations, and Agile Product Delivery. My journey began in technical coordination and matured through roles in network operations, application support, and eventually into product and project leadership at top-tier organizations such as JazzCash (VEON Group) and Telenor Microfinance Bank (Ant Financials).

Currently at JazzCash, Pakistan’s leading mobile financial platform with 20+ million active users, I have been pivotal in delivering some of the most impactful projects in digital payments. My work ranges from real-time merchant onboarding via BVS and IBM channels to flawless integrations with GSM stacks and corporate digital payment portals. These efforts not only drove operational efficiency but directly resulted in measurable revenue streams—such as recovering PKR 34 million through the Account Inactivity Solution (AIS).

I bring a deep understanding of regulatory frameworks (e.g., SBP compliance), digital wallets, tokenization (PCI & EMV), human-centric product design, and large-scale system migrations. Whether it’s leading cross-functional teams, managing agile backlogs, designing solution architectures using platforms like IBM ACE, API Connect, WSO2, or handling end-to-end product lifecycles, I have consistently ensured delivery excellence under pressure and within constrained timelines.

Earlier in my career at Easypaisa, I led the technology transformation roadmap, including migrating Tameer Bank’s Data Center and implementing enterprise-wide platforms like Workday and ITSM tools. I’ve also architected and launched new digital products for both consumers and SMEs, championing automation, fraud prevention (2FA rollout), and new customer experiences across web, mobile app, and USSD channels.

Beyond the hard metrics and systems, my approach remains people-centric—balancing stakeholder needs with technical feasibility and customer impact. I thrive in environments where innovation meets execution and am always looking to align technology with strategic business goals.

Having worked across startups, telcos, banks, and now at the forefront of fintech, I bring not only technical depth but also business acumen and leadership maturity to any technology or product-focused initiative.