Irene Laguerta Tolentino
VIRTUAL ASSISTANT
ABOUT ME
I offer a combination of Administrative Assistance
and Technical experience which ensures that I will
be able to deliver guaranteed support for your
efficient operations. I have handled 3 different
positions back when I was working in a Corporate
company setup -- the 3rd position was when they
asked me to work for them again to be their
Research and Development Engineer as they are
confident that they will be able to make their new
line of products be launched in the market within
schedule with my help.
Contact
(-
live:va.irenetolentino
Skills
Administrative tasks
Phone and Email support
Data Entry and Analysis
Microsoft Office (Word, Excel, Power point, Publisher,
Visio)
Technical Writing
Content Creation and Marketing
Social Media Management and Marketing
Search Engine Optimization
Website Creation and Management
Photo/Image editing (Photoshop)
Video Editing
Project Scheduling
Attainment / Education
-
Licensed Agricultural Engineer, 2009
irene laguerta tolentino
University of the Philippines - Los Banos
BS Agricultural Engineering, 2009
Internet Speed Test Results
St. Michael's College of Laguna
High School, 2004
Homebased & Customer Service
Experience
Data Integrity Officer, Homebased
System Specifications
Worked full time for a travel agency company in
Australia
Daily responsibilities include Entering promo details in
the Company website including edited images and
image caption creation, Filing and cross checking
confirmations both for cruise and car rentals, as well as
Entering initial ship details in the system
Online English Teacher, Homebased
Worked part-time as an online english tutor teaching
English to Japanese children and adults alike
Customer Service Representative
Worked full time for an Internet and Cable company in
Australia
Responsible in assisting Internet customers on their
Billing and Technical concerns as well as generating
Sales leads
Office and Field Work Experiences
Company: Bitrade
Worked full time- and- handling Technical, Administrative and Marketing
roles
Systems Analyst,-
Initiated the Company Database and in-charge of Updating and improving the system
Reviewed company processes and Established Company procedures and policy
Initiated Company procedures on After Sales
Have been part of the team ensuring Customer Delight and Satisfaction
Research and Development Engineer / Marketing,-
Lead the team in its annual Marketing Display shows for 2 consecutive years
Also lead the team in holding the Company Summit to better enhance the knowledge and
expertise of the Industry team players
Locally registered the new product patent
Also in-charge of product review, testing and evaluation of new and existing products
Technical Staff - Department of Agriculture,-
In-charge of conducting site validation and eventually recommending Cooperatives eligible for
the government grant
Performs site testing and inspection of the said government grant as well as training of
operators
Process Engineer,-
Responsible for continuously improving production process and preparing Work Instruction
for operators to follow
Conducts Internal Quality and Safety Audit
Reading Tutor, 2006
In-charge of guiding children aged 3-12 years old to read using the Company based manual
with their assurance of "Read in just 30 days, or get your money back"
