IRENE RESPECIO SENA
67-I B. Serrano St., West Rembo, Makati City
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OBJECTIVE:
To obtain a position in a company that will utilize my interpersonal skills and allow
enhancement of my capabilities to its fullest potential.
PROFILE:
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Diligent, assertive, detailed-oriented Executive Assistant knowledgeable with all office
functions.
Excel at multi-tasking in a fast-paced environment, completing projects within the same
time and deadline.
Experienced telephone, customer service and computer skills with proficiency in MS
Word, Excel, and PowerPoint.
WORK EXPERIENCE:
MIS-Management Information System COORDINATOR / EXECUTIVE ASSISTANT (January
2014 –March 2019)
Directories Philippines Corporation
DPC Place Bldg., Don Chino Roces Ave. Ext., Makati City
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Directly reporting to IT Director (Vice President for Management Information System).
Assist the IT Director in daily task.
Coordinate with different company department with regards to IT concerns.
Close monitoring of electronic tickets filed by company employees with IT problems
(e.g. Technical problem with Desktop, scanner, printer, email, office365 (CRM)) and
make sure that every tickets were resolved.
● Provide training for new IT data entry staff in Alauras Software (CRM).
● Attend and assist the facilitation of training for all employees using the upgraded
application system (Microsoft Office365, Alauras Software CRM).
EXECUTIVE SECRETARY (June 2009 – December 2011)
Banco de Oro Insurance Brokers, Inc. (BDOI)
7/F Orient Square Bldg., Ortigas Center, Pasig City
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Assist the General Manager and SVP in daily tasks.
Attend to telephone calls and client inquiries.
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Prepare daily and monthly itinerary and written reports.
Monitor the incoming and outgoing documents.
Prepare monthly Management Committee minutes and reports.
Arrange schedule meeting of the GM & SVP.
Ensure the cleanliness and maintenance of conference room and other facilities of the
department.
Attend to other task as advised by other Unit Heads and Manager.
BILLING AND COLLECTION STAFF - Office Secretary (June 2008 – June 2009)
Armed Forces and Police Savings & Loan Association Inc. (AFPSLAI)
Gate 2 Camp Aguinaldo, Edsa, Quezon City
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Assist the Head of Billing and Collection Division in daily tasks.
Attend to telephone calls and client inquiries.
Prepare daily and monthly itinerary and written reports.
Monitor the incoming and outgoing documents of the division.
LCD OPERATOR (May 2006 – October 2007)
Chunghwa Picture Tubes LTD.
TFT Business Unit
Longtan, Taiwan ROC
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Check and inspect TFT Panel. (LCD TFT Monitor)
Operates machines and input the ranking of each panel status.
Generates daily reports to the supervisor regarding each TFT panel defects and status.
ADMINISTRATIVE ASSISTANT (March 2005 – March 2006)
JTC Marketing Services
(Independent Service Provider of PS Bank Personal Loans and Credit Card Division)
15/F Herrera Tower, Salcedo Village, Makati City
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Provided administrative support to the General Manager.
Established friendly yet professional atmosphere that promoted attentive customer
service and respect for co-workers.
Trained new employees functioned as lead server and assured consistent quality
service.
Opened and closed facility; managed daily cash and inventory.
ADMITTING OFFICER (July 2004 – February 2005)
Republic of the Philippines
CLDRC (Central Luzon Drug Rehabilitation Center)
Sto. Nino, Magalang, Pampanga
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Registered incoming patients.
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Conducted patients and petitioners' interview.
Conducted initial orientation regarding rehab functions and facilities.
Assessed and assisted patients regarding health care needs.
COMPUTER INSTRUCTRESS (October 2003 – June 2004)
Republic of the Philippines
CLDRC (Central Luzon Drug Rehabilitation Center)
Sto. Nino, Magalang, Pampanga
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Responsible for teaching drug patients who are having in-house rehabilitation
treatment about Basic Computer and Networking.
PRACTICUM TRAINEE (April – June 2002)
Delicards Mktg. (AIG Group Of Companies - Credit Card)
Emerald Ave., Ortigas, Pasig City
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Clerical works
Responsible for monitoring daily turn-ins of credit card application from card
consultants.
Responsible for assisting the Sales Manager upon screening of application forms.
Responsible for the concerns of all the clients regarding credit cards.
COMPUTER SKILLS:
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Windows 2000/XP, 7 and 10; Microsoft Word, Excel, Outlook, PowerPoint, Access,
Publisher; Adobe Illustrator, Photoshop; HTML; Visual Basic 6.0; JavaScript; Flash;
Scanning technology; Website development; Internet proficient
EDUCATION AND TRAININGS ATTENDED:
Bachelor of Science, Major in COMPUTER SCIENCE,
ADAMSON UNIVERSITY (June 1999-March 2003)
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“PC Troubleshooting”, ST AVR, Adamson University (August 2004)
Visual Basic 6.0 “Exploring Visual Basic 6.0”, at the ST Auditorium,
Adamson University (January 12, 2002)
E-Commerce “Applying Oracle and E-Commerce for Business to Business”
at the OZ Audio Visual Room, Adamson University (August 10, 2002)
Flash “Flash”, at the OZ Audio Visual Room, Adamson University
(March 30, 2001)
ORGANIZATIONS:
MEMBER, Dangerous Drug Board (DDB) Phils.
(January 2004 - present)
● MEMBER, Adamson University Alumni Association Inc. (AUAAI)
(March 2003-present)
● MEMBER, Adamson Computer Science Student Society (ACOMMS)
(June 1999-March 2003)
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PERSONAL DATA:
Date of Birth
Age
Sex
Height
Weight
Civil Status
Religion
Citizenship
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December 09, 1982
38 years old
Female
5’2
59kgs
Married
Roman Catholic
Filipino
I hereby certify that the above information is true and correct according to the best of
my knowledge.
IRENE R. SENA
Applicant
