Irene Micah Bulatao

Irene Micah M. Bulatao Sri Putramas 3, Jalan Putramas 2 51200 Kuala Lumpur -- PERSONAL DETAILS Date of Birth Nationality Passport Number Marital Status EDUCATION May 2004- April 2008 26th of February 1988 Filipino under spouse visa EC- Married to a Malaysian citizen with 1 child Bachelor of Science in Business Administration, Major in Human Resource Management De La Salle-College of Saint Benilde, Manila, Philippines SUMMARY OF WORKING EXPERIENCES ● 10 years of experience in Human Resources within various industries. ● 7 years of recruitment experience in both in-house and consulting within IT/ BPO, Recruitment / Staffing, Manufacturing, Construction, Engineering, FMCG, Healthcare and Facilities Management. ● 4 years of HR experience in business partnering and benefits management. ● Regional and bulk hiring experience across EMEA, APAC, and ANZ ● Experience in hiring language-specific positions in IT sales for Google, Microsoft, Apple, and NetApp. Employment Date 15/02/2019 - present Company Name Abbott Laboratories Malaysia Sdn Bhd Location Selangor, Malaysia Position Talent Acquisition Specialist (Contract-based ending on Dec 2021) Reason for leaving Kuala Lumpur, Malaysia Talent Engagement Organizational restructuring. My position was made redundant and will be handled by Singapore hiring Team and was moved to Honeywell account. Career development. My ex-colleague contacted me as there were changes in Randstad Sourceright’s structure. The role is focused on candidate 06/02/2018 26/12/2018 - Randstad Sourceright 20/10/16 30/01/2018 – Talent Cap Consultancy Sdn Selangor, Bhd Malaysia Senior Consultant Looking for a permanent role 10/08/2015 20/10/2016 – Agensi Pekerjaan Sdn Bhd 08/04/2013 10/08/15 - Sellbytel Services Malaysia Sdn Bhd 08/2012-04/2013 Randstad Kuala Lumpur, Malaysia Accenture 10/06/2009 13/08/2012 - Shell Business Manila 26/02/2009 05/06/2009 - Convergys 05/2008 - 01/2009 Services Pacific Hub Corporation Kuala Lumpur, Malaysia Manila, Philippines – Manila, Philippines Consultant Recruitment Specialist Human Resource Business Partner Benefits Advisor Manila, Philippines Recruitment Associate (6-month contract role) Manila, Philippines Recruitment Associate management and sourcing strategies Career development. My role was focused on FMCG, Healthcare and Facilities Management, exposure on performance-based hiring techniques Career development. To gain experience in 360 recruitment Personal reasons. Moved to Malaysia and got married Career development. To gain experience in HR Business Partnering Career development. To gain experience in HR operations for an Oil & Gas company overseeing North America region. Career development. Opportunity to move to a bigger BPO organization WORKING EXPERIENCES 15/02/2019 - present ● ● ● ● Talent Acquisition Specialist Abbott Laboratories Malaysia Sdn Bhd Hospital / Healthcare Reporting to the Head of Talent Acquisition for Southeast Asia Responsible for managing the in-country full cycle of hiring for all positions at all levels Work in accordance with monthly deadlines on HR work plan and update regular progress and initiate recommendations for appropriate measure to address underlying problems or issue Delivering the targeted objectives and effectively implementing the organization’s strategy ● ● ● ● ● ● Manage and develop sourcing strategies using direct sourcing, online posting, referrals, and other creative search methods Collect & screen resumes, select potential candidates using Abbott-specific assessment methodologies Managing recruiting analysis and ensuring all recruiting and candidate knowledge is tracked, updated, and maintained in Workday Create and drive recruitment planning & build various talent pipelines to achieve hiring targets Negotiate salaries with candidates based on salary scale criteria Manages pre-boarding activities Achievements / Projects involvement: • Involved in Alinity project for Abbott Diagnostics in Q3 2019 hiring for MY. • Received recognition award from our Global Facilities team for 2020. • Successfully hired 25 headcounts for our newly set-up Finance Shared Service team in Malaysia for Q1 2020. • Received recognition award for hiring finance shared service specialists for Q1 2020. • Received HR Asia Award Nomination for hiring finance shared service specialists. • Currently involved in harmonizing manufacturing hiring processes across APAC. • Received a Global nomination for Talent Acquisition strategy in APAC Manufacturing Hiring Road Map to Accelerate ARDx Integration. 06/02/2018 - 26/12/2018 ● ● ● ● ● ● Senior Talent Specialist Randstad Sourceright Recruitment / Staffing Focused on recruitment delivery for various clients in Consumer Goods, Biotechnology, Media / Broadcasting, and Industrial Automation Analyzed social data and resumes to engage qualified candidates across Asia Pacific, Australia, and New Zealand Responsible for market and talent research ascertaining likely sourcing opportunities for well-matched candidates and complete detailed Recruitment Strategy Framework Executed a unique sourcing methodology, which is known as Total Talent Sourcing Methodology (TTSM) based on active sourcing for passive candidates. Managed ATS (Gr8 People) set up, search string build, market intelligence, rsf, competitor talent map, and content set up Worked closely with Talent Advisors on job analysis and quarterly jobs forecast, social media sharing, proactive candidate assessment, on-going candidate care, and client/candidate advisory Industry Country Malaysia Positions *Regional Sales Manager - Central Region *Regional Sales Manager - Southern Region *Area Sales Manager - Southern Region *Area Sales Manager - Northern Region *Associate Manager, Administration and Operations *Manager, Regulatory Affairs - SEA *Regional Sales Manager - Ho Chi Minh, Hanoi, and Consumer Goods Vietnam Mekong Delta *Key Account Manager *Quality Manager *HR Business Partner Australia New Zealand Biotechnology Broadcast Media Industrial Automation Singapore Malaysia Singapore Malaysia 20/10/16 – 30/01/2018 ● ● ● ● ● *Brand Manager *Assistant Brand Manager *Supply Chain Manager *Customer Marketing Manager *Technical Application Scientist II *Senior Manager, Procurement *Sales Engineer *Business Development Manager * Assistant Producer, News & Programming * News Assistant - Booking *Account Director *Account Executive * Programming Executive * Associate Producer *Senior Procurement Specialist *Proposal Engineer *Senior Estimator *Regional Commodity Manager *Senior Supply Planning Specialist *Customer Service Specialist (English/Japanese Speaking) Senior Consultant Talent Cap Consultancy Sdn Bhd Recruitment / Staffing Focused on recruitment delivery for our local and multinational clients within various industries i.e. consumer goods, pharmaceutical, retail, logistics, facilities management, and education. Handles full cycle of recruitment process (sourcing, interview, profiling, salary proposal) Identify and source high-performing talents through various sourcing channels: job boards, referrals, and cold calls. Focuses on recruiting for mid to senior level positions. Worked on the following positions: Industry Positions Pharmaceutical * * * * * Quality Assurance and Safety Manager Regulatory Affairs Manager Regulatory Specialist HR Business Partner - Talent Management Sales Trainer * * * * HR Manager Key Account Manager Business Development Manager Assistant Business Development Manager Medical Device FMCG Heavy Industry * Business Analyst * Head of Finance and Quality * General Manager, Corporate Development and Change Management * Corporate Secretary * Contracts Manager Facilities Management * * * * * Logistics * Immigration Manager * Immigration Consultant IT * Inside Sales Account Manager, Japanese 10/08/2015 – 20/10/2016 ● ● ● ● ● Facilities Manager Bid Writer Graphic Designer Cleaning Manager HR Manager - Singapore Consultant Agensi Pekerjaan Randstad Sdn Bhd Recruitment / Staffing Focused on 360 degree recruitment for our local and multinational clients within various industries i.e. consumer goods, information technology, business process outsourcing, oil and gas, manufacturing, and retail. Specialized in recruiting for positions within human resource division. Develop and implement strategies to attract new clients using sales and networking techniques. Develop and maintain good working relationships with new and existing clients through regular contact. Develop an understanding of the client's business and personnel needs. ● Keep abreast of developments and trends in clients’ industries. ● Create, maintain and expand a database of jobseekers for future reference. ● Formulate appropriate advertising and publicize job vacancies in the media and via the Internet to attract applications for the vacancies. ● Sift through job applications to identify the most suitable candidates for the role and follow up with interviews and background checks. ● Help to negotiate salary and conditions of employment between the employer and job applicant so that each is content with the outcome. ● When the hiring process is complete, follow up with both parties to ensure satisfaction. ● Review the whole process to identify weaknesses and where improvements can be made. ● Worked on the following positions: human resource business partner, learning and development manager, compensation and benefits manager, human resource manager, payroll manager, recruitment manager, technical recruitment consultant, and hr executive. 08/04/2013-10/08/15 Recruitment Specialist Sellbytel Services Malaysia Sdn Bhd (now called WebHelp) Call Center / IT-Enabled Services / BPO ● Involved in all aspects of end-to-end recruitment cycle. ● Consistently adheres to recruitment objectives, metrics and timelines for managing recruitment, selection, communication and system accuracy/compliance. ● Manage and oversee resourcing methods, identifying successes, assessing costs and identify, evaluate and implement new recruitment channels to identify suitable candidates for current and future roles. ● Identify and oversee coordination of suitable events across APAC to increase public and market awareness and network capabilities. ● Make sound decisions based on available information in order to contribute to the success of the company. ● Collaborate with Compensation & Benefits, document verification and provide feedback on data from candidates to the management team. ● Actively participate in recruitment projects and initiatives as assigned in accordance with established timelines, budget, quality standards and/or contractual requirements. ● Provides a unique career strategy for all staff, enabling everyone to develop and ensuring that career advancement is transparent and equitable. ● Working collaboratively with the stakeholders to gain a better understanding of their hiring requirements. ● Worked on the following positions: inside sales account manager, leads generation executive, technical support L1/L2, data storage analysts with language requirements in Mandarin, Thai, Japanese, Korean, Tagalog, Bahasa Indonesia, Spanish, German, Italian, and French. Achievements / Projects involvement: • Hands-on involvement in hiring new acquired projects: o Google hiring project for 2014: 28 headcounts recruited with languagespecific and technical requirements in a span of 45 days. o Apple hiring project for 2014: 40 headcounts recruited for Thai speaking technical service specialists 08/2012-04/ 2013 ● ● ● ● ● ● ● ● ● ● ● ● Human Resource Business Partner Accenture Call Center / IT-Enabled Services / BPO Provide general HR support for the BPO-healthcare division and had managed over 300 staff to include staffing, retention, orientation, career development, performance management, compensation, employee relation and communication. Conducts 1:1 and focused group discussions to address pressing issues in the workplace. Conducts exit interviews for resigning employees. Support managers in assessing their identified successors as part of their succession planning Evaluates and assess employee's midyear /annual performance and endorse them to the internal job posting team Participates in business performance review and act as mediator when ranking employees Works closely with the employee relations team to handle cases served to the employees Works closely with line managers, team leads and senior execs support them in developing and motivating their team members to be productive in the workplace (stakeholder engagements, participates in town hall sessions and team buildings) Runs weekly headcount report for the project being handled Maintains employee information in the system (Oasis) and verifies if details are accurate Act as single point of contact for HR process/initiative as assigned Conducts HR 101 sessions with line managers, team leads and employees if there are HR upda 10/06/2009 - 13/08/2012 Benefits Advisor Shell Business Service Center - Manila Call Center / IT-Enabled Services / BPO 11/2011 – 08/2012 Benefits Advisor ● Monitor company and statutory (SSS (Social Security), HDMF (Home Development Mutual Fund)., BIR (Tax) and Philhealth (Government Health Insurance)) benefits. ● Works with HR account managers to be able to assist employees with their benefit concerns ● Runs report for company's remittances to government functions, particularly for SSS (Social Security) and Pagibig (Home Development Mutual Fund). ● Runs report for monthly deductions (health insurances, out-patient deductions for dependents and statutory loans) for employees and submits to payroll for payroll run. 07/2009 – 11/2011 Human Resource Analyst ● Receive, analyze, process and follow-up on HR transaction requests received from employees, former employees, business unit HR and line managers via web forms, email, forwarded EIC (Employee Interaction Center) ● As a generalist, coordinates and liaises with all HR functional teams (Recruitment Services, Learning Administration, Expatriate Transfer Services, Global Knowledge Management, Talent and Learning, Payroll, Local Services Casework and Transactions) ● Data maintenance of Shell People records of employees using SAP (P91) ● Respond to and process HR transactional requests accurately, consistently and in a timely manner in accordance with standardized process flows and Shell HR policy ● Support to all users of the Shell system (Shell Open University and Shell Open Resourcing ● Respond to queries related to Shell People system ● Conduct all work in compliance with established service level agreements and Shell data privacy requirements ● Interact with all the employees, former employees, business unit HR and line managers to focus on customer service and continuous process improvements ● Work collaboratively with stakeholders across the tiered service structure to provide seamless service. ● Meets HR Shared Services Service Excellence behavioral standards ● Assume ownership for cases and be-as a result- responsible for case opening and closure ● Seek for rapid and efficient resolution of requests, promptly resolving the majority of requests in first call/emails ● Conducts training for new hires. 26/02/2009 - 05/06/2009 Recruitment Associate Convergys Call Center / IT-Enabled Services / BPO ● ● ● ● Responsible for generating weekly reports for hiring rates Conducts initial interview Administer exams for applicants Facilitates company orientation for new hires 05/2008 - 01/2009 ● ● ● ● Recruitment Associate Pacific Hub Corporation Call Center / IT-Enabled Services / BPO Responsible for generating weekly reports for hiring rates Conducts initial interview Administer exams for applicants Facilitates company orientation for new hires Reason for leaving: Opportunity to move to a larger organization. **References are available upon request**