Irene Caparas Espinal

As a seasoned Customer Service practitioner, I am a sociable person who has a natural ability on talking and building relationships with, all kinds of people. I believe I’m a personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. One of my strongest points is my self-motivation,which allows me to perform well under pressure and to use every opportunity that arises to increase revenue through skill-full selling, brand maintenance and customer care. Being a highly analytical thinker I am also able to quickly identify, scrutinize, improve, and streamline processes and procedures.

I am a Consultant, Project Manager, and Social Media Strategist based in Manila, Philippines. My interests range from writing, technology and innovation up to travel and coffee.